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The Methodist Hospital System

The Methodist Hospital System (TMHS) is a nonprofit health care organization based in Houston, Texas. It has extended the world-renowned clinical and service excellence of its founding entity, The Methodist Hospital, through a network of community based hospitals. Affiliated with the Texas Annual Conference of the United Methodist Church, The Methodist Hospital System works closely with local church leaders to bring compassion and spirituality to all of its endeavors and to help meet the health needs of the community it serves. TMHS is expanding and will open its West Hospital facility in late 2010. In preparation of the opening for the 193 bed facility, the Vice President of Supply Chain Management (SCM) is in search for a Director, Supply Chain Management for the new facility, The Methodist West Houston Hospital (MWHH). This important role will be responsible for ensuring that all Hospital Supply Chain needs are met in compliance with corporate policies and procedures and within industry standards. The incumbent will ensure the highest level of customer service to Methodist West Houston Hospital in support of future hospital operations. The position will report directly to the VP, SCM and secondarily to the CEO, MWHH.Ideal candidates will possess the following: EDUCATIONBachelors degree in a business related field EXPERIENCE REQUIREMENTSMinimum of 5 years of management in a Hospital Supply Chain setting SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIREDMust possess a proven ability to communicate with and persuade others in a positive manner Strong analytical skills.Professional handling of exposure to confidential/sensitive information.Ability to work under pressure and balance many competing priorities. Proficient in spreadsheet, word-processing, and presentation software.Strong verbal and written communication skills. Ability to work effectively with staff, physicians, other Methodist employees, and external customers. CRMP certification preferred WORKING ENVIRONMENTThe working environment is varied to include heavy travel in the primary and secondary service area with occasional outside travel.Ability to work flexible hours including some evening and weekends.At times the job may require to office at the construction job site, job trailer

PURPOSE: To lead a transition staff in providing clinical knowledge, expertise, and overall oversight for ensuring seamless, efficient planning, and construction of new Medical Office Buildings & Super Hubs. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente´s policies and procedures. In addition, Regional leaders are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. ´In addition to defined technical requirements, you will be accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Promise, and specific departmental/organizational initiatives. You also will be accountable to consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.´ACCOUNTABILITIES: (List of 4 - 6 primary responsibilities, not activities, in their order of importance)1. Represents and leads health plan clinical operations on Super Hub Transition Team to ensure the successful implementation of the strategy and the development of planning and process design for the consistent, efficient opening of all new and replacement medical office buildings.2. Partners with Medical Group Super Hub Lead to develop space plans and department layouts for all clinical operations, with appropriate input from Service Line Directors and Chiefs of Service or other experts as needed.3. Leads Super Hub transition team with transition, building activation, building occupancy and operational start up.4. Has accountability for building, establishing and managing the start up budget for all non payroll and payroll expenses.5. Coordinates and leads all planning activities with regional departments, i.e. marketing, community benefit, etc.6. Represents the Super hubs on the Hub Coordinating Group and provides regular updates to the JET(Joint Executive Team).7. Leads the facility-wide post-occupancy evaluation.8. Provides transition planning guidance to operations managers and leaders.9. Supports operational leaders during Super Hub opening and first weeks of operation.10. Works with facilities department and local administration to plan current and long term strategic plans for space needs for applicable areas including and construction requirements.11. Works with Contracting, Network Management and National Facilities staff to negotiate existing and future contracts, as appropriate.12. Develops and monitors control systems to ensure regional compliance with regulatory bodies´ standards. Directs oversight for overall compliance to policies and procedures through an advanced total quality assurance/quality control program.13. Provides managers and supervisors direction; coaching in leadership skills, knowledge of KP business practices, political sensitivities, and labor-partnership principles. Trains and coaches potential leadership to support a succession plan.14. Consults and coordinates with medical office teams and department leaders on local issues and general operating practices related to accountable regional departments. Effectively communicates strategic customer service goals and objectives and obtains buy-in from customers to execute services that meet their needs.MINIMUM REQUIREMENTS - Relevant Years of Experience:- Ten years of experience as a line manager in a health care delivery organization required.- One year of previous experience in a managed care setting required.- One year of previous experience with facility planning required.Education and/or Classes:- Bachelor´s Degree in health care administration, nursing administration, business administration, or public health (preferred) or equivalent years (additional four years) of experience required.License, Certification and/or Designation: - RN preferred

Operations Transition Leader, DC/SM

PURPOSE: To lead a transition staff in providing clinical knowledge, expertise, and overall oversight for ensuring seamless, efficient planning, and construction of new Medical Office Buildings & Super Hubs. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente´s policies and procedures. In addition, Regional leaders are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. ‘In addition to defined technical requirements, you will be accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Promise, and specific departmental/organizational initiatives. You also will be accountable to consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.´ACCOUNTABILITIES: (List of 4 - 6 primary responsibilities, not activities, in their order of importance)1. Represents and leads health plan clinical operations on Super Hub Transition Team to ensure the successful implementation of the strategy and the development of planning and process design for the consistent, efficient opening of all new and replacement medical office buildings.2. Partners with Medical Group Super Hub Lead to develop space plans and department layouts for all clinical operations, with appropriate input from Service Line Directors and Chiefs of Service or other experts as needed.3. Leads Super Hub transition team with transition, building activation, building occupancy and operational start up.4. Has accountability for building, establishing and managing the start up budget for all no payroll and payroll expenses.5. Coordinates and leads all planning activities with regional departments, i.e. marketing, community benefit, etc.6. Represents the Super hubs on the Hub Coordinating Group and provides regular updates to the JET(Joint Executive Team).7. Leads the facility-wide post-occupancy evaluation.8. Provides transition planning guidance to operations managers and leaders.9. Supports operational leaders during Super Hub opening and first weeks of operation.10. Works with facilities department and local administration to plan current and long term strategic plans for space needs for applicable areas including and construction requirements.11. Works with Contracting, Network Management and National Facilities staff to negotiate existing and future contracts, as appropriate.12. Develops and monitors control systems to ensure regional compliance with regulatory bodies ´standards. Directs oversight for overall compliance to policies and procedures through an advanced total quality assurance/quality control program.13. Provides managers and supervisors direction; coaching in leadership skills, knowledge of KP business practices, political sensitivities, and labor-partnership principles. Trains and coaches potential leadership to support a succession plan.14. Consults and coordinates with medical office teams and department leaders on local issues and general operating practices related to accountable regional departments. Effectively communicates strategic customer service goals and objectives and obtains buy-in from customers to execute services that meet their needs.MINIMUM REQUIREMENTS Relevant Years of Experience:- Ten years of experience as a line manager in a health care delivery organization required.- One year of previous experience in a managed care setting required.- One year of previous experience with facility planning required.Education and/or Classes:- Bachelor´s Degree in health care administration, nursing administration, business administration, or public health (preferred) or equivalent years (additional four years) of experience required. License, Certification and/or Designation: - RN preferred

Qualifications:Bachelors degree in health services, business, or a related service management area and/or equivalent experience in clinical management required. Masters in health services administration, business, public administration or other medical field highly desired. At least five years of executive leadership in a medical group practice or similar experience in hospital-based ambulatory service programs required. Strong operations management abilities with capacity to move organizations toward planned objectives. Effective computer use skills, especially with word processing and spread sheet programs.Position Summary:Within a designated region, this position provides on-going support for and accountability to the COO through the acceptance and implementation of delegated responsibilities. At the same time, the organization is strengthened by the assurance that clinic operations meet planned objectives by the fulfillment of the responsibilities of this position. Plan and direct a program of recruiting and development to increase physician alignment consistent with the regional strategic plan.Job Responsibilities:1. Gathers, analyzes and reports essential operating information to the COO for the purpose of keeping the organizations key customers apprised of the regions on-going status.2. Provides direction to Regional Directors and Practice Managers/Coordinators to ensure that clinic operations throughout the organization meet planned statistical targets, staffing criteria, accepted productivity standards, quality and risk requirements and patient satisfaction goals with variances responded to by corrective interventions.3. Coordinates clinic-related capital equipment decisions with the COO, Finance and requesting Provider(s) to ensure proper stewardship of resources.4. Takes a staff development approach to all personnel-related responsibilities so that operations staff members have every opportunity to be effective in their work.5. Consults with clinic providers on matters of operations as a means of strengthening medical staff relations, resolving problems and reaching key outcomes.6. Collaborates with other members of senior leadership in the preparation and follow-up management control of the organizations annual plan and long-range strategic plan.7. Provides the COO with supporting information in concert with recommendations concerning continuous quality improvement opportunities, business growth tactics, marketing strategies, problem resolutions, associate relations, patient satisfaction outcomes, capital acquisitions and community involvement actions.8. Coordinates provider relations activities with the COO and Chief Medical Officer to foster an enhanced team spirit among the organizations medical staff.9. Provides support and direction as requested by Health Care Center CEOs to build an integrated health care network and serves as liaison to CHRISTUS hospitals located within the region.10. Participates in collaborative efforts with region Health Care Centers to recruit new and/or existing providers. 11. Negotiates contracts for region activities according to established policies and procedures.12. Conducts needed research and analyses as part of active participation in the annual budget preparation process.13. Assists in the development of fee schedules for owned practices.14. Demonstrates an understanding of and need for proper stewardship of the organizations resources by the way in which ones job responsibilities are implemented. 15. Demonstrates respect for customer needs by developing and maintaining an active willingness to demonstrate value-based leadership and to participate as a team member.16. Approves personnel actions including merit increases, promotions, transfers, disciplinary actions and new hires according to established policies and procedures.17. Attends a variety of administrative meetings to make policy decisions, and identify and seek solutions to complex problems while maintaining strict confidentiality..18. Follows the CHRISTUS Medical Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).19. Maintains strict confidentiality.20. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.21. Maintains established CHRISTUS Medical Group policies, procedures, objectives, quality assurance, safety, environmental and infection control.22. Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Medical Groups cultural diversity objectives.23. Supports and adheres to CMG Service Guarantee.24. Performs other related work as required.Supervisory Responsibilities:Supervises Regional Directors (or Practice Managers/Coordinators if no Regional Director) and assigned support staff.We offer an excellent benefits package including medical, dental, disability and life insurance, flexible spending accounts, matched savings plan for retirement purposes and paid time off.EEO

Quick Leonard Kieffer has been retained to conduct the search for Chief Operating Officer of a 296-bed acute-care community hospital located just outside of Baltimore, Maryland.

As a member hospital of a health system, the medical center sees approximately 19,000 inpatients each year, and its busy Emergency Department sees more than 92,000 patients annually. The medical center is staffed by more than 2,300 employees, and more than 600 physicians have privileges there.Reporting to the Chief Executive Officer, the new COO will be responsible for the operations of the medical center. This executive will be an integral part of the leadership team and specifically have oversight for such areas as: hospital operations, strategic planning, quality initiatives, information technology, financial management & budgeting, and so forth. The ideal candidate for this position will have at least ten years of experience in hospital operations at a large, complex medical center, preferably one within a system. The successful candidate will be well prepared academically, with a master�s degree in business administration, health care management, or a related area.

Large private practice group looking for a COO/CFO with experience in large hospital based medical group. Must be able to do excel spreadsheets, computer skills, people skills, quickbooks and accounting. Looking for a person with good morals and integrity. Will do background check.

Seattle Gastroenterology Associates (a division of Puget Sound Gastroenterology) is a health care leader in the Greater Seattle area.

With our five clinics and surgery centers we have the financial strength and stability to make us an employer of choice in our field. Come be a part of our successful organization as we continue to expand. We are looking for an Operations Manager who will provide operational leadership, oversight and guidance for all duties related to the management of the Support Services Department across three Seattle Gastroenterology locations.Support Services encompasses: medical receptionists, medical records, referral coordinator, transcriptionists, centralized scheduling and courier drivers. Work situations include a variety of duties and responsibilities that require policy development, technical expertise, problem-solving skills, decision making, organizational skills, accountability, leadership and the use of discretion and good judgment.Responsible for productivity and smooth operation. Establishes and maintains effective physician relationships. Facility planning, including patient flow, space planning, utilization statistics. Evaluates and manages budgets. Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies. Prepares and administers monthly call schedule. Also templates the schedules into the practice management system. Participate in employee, selection, training, motivating, wage and salary administration, and performance management.Five (5) years administrative management experience in a medical practice. Candidates with a Bachelors Degree in Business or Health Administration may have a minimum of three (3) years administrative experience.Familiarity with medical terminology and billing practices, including ICD-9 and CPT codes and medical insurance coverage information.Experience implementing and or working with an EMR and practice management system a plus.Ability to use a variety of programs including but not limited to Excel, Word, PowerPoint, Outlook. Previous experience with GE Centricity Physician Office system and multi-site management experience a plus.This is a full-time 5 day a week position. We offer a generous benefit package including medical/dental/vision, PTO, 401K and profit sharing, LTD and life insurance.