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Our health care professionals are among the best compensated in Canada, with access to training and career development opportunities to help them grow in their chosen fields.

Job Title: Patient Services Manager - Bone Marrow Transplant Unit Work Site: VGH 12th & Oak Status: Regular Full-Time - Permanent Reference#: 029645 JOB SUMMARY:Reporting to the Director, and in co-management with the Medical Manager(s), is accountable for the effective and efficient functioning of a clinical program/unit. The Patient Services Manager is co-responsible for providing leadership and direction for the operations management, utilization and risk management, and quality improvement of the clinical program/unit. He/she plays a critical role in linking his/her portfolio with community health services to address the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services. In addition to leading an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centered care, education and research within a complex multi-site environment that extends to the community.QUALIFICATIONS:Baccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses as well as seven (7) to ten (10) year´s recent, related clinical and progressive leadership experience, including direct supervisory experience or an equivalent combination of education, training and experience. Current registration/membership with a recognized professional association. Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community. Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.• Collaborates with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.• Understands available resources for program/unit and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.• Facilitates, collaborates and negotiates for effective resolution of human resource issues.• Fosters collaborative working relationships to support the professional practice and ongoing development of staff.• Promotes development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.Qualified applicants only please submit a resume and covering letter quoting competition #029645-kma.Successful applicants may be required to complete a Criminal Records Review Check.Short-listed candidates will be contacted; others will be kept in our database for future consideration.***Employees of VCH who apply to this posting using this site will be considered with other external candidates. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.

Job Title: Patient Services Manager - Emergency Department Work Site: Vancouver General Hospital (VGH) Status: Regular Full-Time - Permanent Reference#: 025405 As VGH is the quaternary referral centre for the province of BC, the Emergency Department (ED) sees a wide range of patients requiring specialized care including trauma, burns, and spinal cord injury. The ED has many specialized care providers who work collaboratively to provide the best patient care possible. These care providers include Emergency trained physicians and nurses, geriatric and psychiatric triage nurses, care management leaders, social workers, physiotherapists, respiratory therapists, and clinical pharmacists. The ED is proud to have recently introduced its first Emergency Nurse Practitioner to the health care team.The Patient Services Manager has a critical role in leading this complex, dynamic and exciting team.Join our team and become a part of something great!JOB SUMMARY:Reporting to the Director, and in co-management with the Medical Manager(s), is accountable for the effective and efficient functioning of a clinical program/unit. The Patient Services Manager is co-responsible for providing leadership and direction for the operations management, utilization and risk management, and quality improvement of the clinical program/unit. He/she plays a critical role in linking his/her portfolio with community health services to address the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services. In addition to leading an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.QUALIFICATIONS:Baccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses as well as seven (7) to ten (10) year´s recent, related clinical and progressive leadership experience, including direct supervisory experience or an equivalent combination of education, training and experience. Current registration/membership with a recognized professional association. Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community. Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.- Collaborates with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.- Understands available resources for program/unit and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.- Facilitates, collaborates and negotiates for effective resolution of human resource issues.- Fosters collaborative working relationships to support the professional practice and ongoing development of staff.- Promotes development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.Qualified applicants only please submit a resume and covering letter quoting competition #025405-kma.Successful applicants may be required to complete a Criminal Records Review Check.Short-listed candidates will be contacted; others will be kept in our database for future consideration.***Employees of VCH who apply to this posting using this site will be considered with other external candidates. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.

Our health care professionals are among the best compensated in Canada, with access to training and career development opportunities to help them grow in their chosen fields.

Job Title: Clinical Practice Leader Adult & Older Adult Programs Work Site: 520 West 6th Status: Regular Part Time (0.80) Reference#: 028636 JOB SUMMARY:Reporting operationally to the Director, Vancouver Community (VC), the Clinical Practice Leader, Adult & Older Adult Programs is responsible for providing leadership and expert advice in the area of nursing, including resource planning and research, as well as professional development. As an expert advanced practice nurse, the Clinical Practice Leader receives direction and reports on professional matters to the Professional Practice Director, VC. Works with colleagues and co-workers to achieve excellence in the delivery of nursing care to the adult/older adult population. Leads in the planning, development and implementation of clinical policies and programs designed for improving the quality of adult/older adult services. Responsible for specialty specific standards of practice, stays current with literature on nursing practice and promotes the advancement of a research and theory based autonomous practice of nursing. Assumes a leadership role in advancing the practice of nursing through education, communication, research and support for quality and utilization initiatives. Facilitates services across the continuum of care collaborating with acute and residential care partners. The Clinical Practice Leader supervises the central Adult Older Adult Educator and provides leadership and expert consultation to the VC Wound clinicians, staff, patients/clients and families/significant others. The Clinical Practice Leader works collaboratively with Operations Directors, Medical Directors, Program Managers, Nurse Clinicians, nurses and others members of the interdisciplinary team.QUALIFICATIONS:Masters degree in Nursing with a major in the designated clinical specialty or equivalent plus current registration with the Registered Nurses Association of British Columbia. A minimum of five (5) years recent related clinical experience with a focus in adult/older adult care and in a progressive leadership role and membership in provincial, national and/or international professional association(s) related to clinical specialty preferred.Competencies:Refer to the VCH enabling competencies for Professional Practitioner positions.ROLE SPECIFIC EXPERTISE:- Effectively collaborates to build relationships that promote the achievement of cooperative goals and contribute to an atmosphere of trust and mutual respect.- Professionally consults to enable the successful sharing of expertise with caregivers, patients/clients, families/significant others and other members of the public.- Proficiently provides and vigilantly evaluates education/orientation on complex advanced practices and abilities to ensure skills levels are acquired or maintained by team members to meet overall practice standards and hospice palliative care standards.- Skillfully, and in consultation with academic institutions and professional bodies, identifies/develops discipline specific standards for teaching and education.- Utilizes expert acute clinical evaluation skills to assess needs of the patient/client and their families/significant others.- Collaboratively leads in the identification, planning and implementation of ongoing activities to support research initiatives.- Exhibits advanced verbal, written and technological communication and presentation skills when disseminating information/advice and/or promoting the use of research findings. - Applies knowledge of a wide range of cross-cultural and diversity issues within a health care environment.Qualified applicants only please submit a resume and covering letter quoting competition #028683-kma.Successful applicants may be required to complete a Criminal Records Review Check.(Internal competition closes July 17, 2009. Internal applications received after this date will be considered as late applications.)Short-listed candidates will be contacted; others will be kept in our database for future consideration.***Employees of VCH who apply to this posting using this site will be considered with other external candidates. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health