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Gastroenterologist seeks enthusiastic, self-starting office manager. The successful candidate will have exceptional customer service skills with patients and other physician office and hospital staff. Reference and background checks required.

The job duties will include providing exceptional customer service to patients, staff members from other physician offices and staff from the hospital. The office manager will assume responsibility for all front office jobs in a solo practitioner practice including answering telephones, scheduling appointments and procedures, greeting and checking in patients, communicating and supplying information for outside billing company, collecting patient demographic/medical information, assembling charts, organizing and filing charts and other office documents. If the candidate in interested, the position includes opportunities for marketing and advertising this new practice to the community. Job duties will include assisting outside billing company and reviewing invoices from vendors to ensure receipt of all items billed, maintaining updated knowledge of Medicare, HIPAA, coding changes, and labor laws. Job duties will not include back office; physician employs a separate back office CMA. Job duties will not include administration of A/R, A/P, or bookkeeping.

MUST HAVE PRIOR MED/ONC AND RAD/ONC MANAGEMENT EXPERIENCE, BS DEGREE, AND 3-5 YEARS MANAGEMENT EXP.Provide a coordinated and comprehensive system of cancer care services throughout the organization and community utilizing the guidelines set forth by the ACOS Commission on Cancer, through planning, oncology program development, clinical services, administrative functions, and promotion of oncology services. This position is responsible for overseeing the business operations of the Cancer Center. Direct responsibility of identified cancer programs, and work collaboratively with medical staff, oncology health care providers, administration and other BDHS departments/services to identify appropriate strategies and services for the community and in the region.ESSENTIAL JOB FUNCTIONS: Business Operations:-Development of Operation Budgets for the areas of Radiation Therapy, Medical Oncology, and Infusion Services-Development of three-year capital plan for Cancer Center-Ability to prepare budgets and works with physician of the Cancer Center in developing patient visit forecast for the Cancer Center-Prepare monthly financial reports regarding the profitability of the three business units (Radiation Therapy, Medical Oncology and Infusion Services) of the Cancer Center-Provides monthly benchmark reports regarding actual patient visits compared to budgeted patient visits-Prepare monthly staff productivity reports to maintain fiscal performance of Cancer Center and the actual labor expenses is within budget based upon patient visit activity-Evaluates and monitor patient visit trends in the Cancer Center to assess if Cancer Center is growing market share within the hospital service areaOrganization and Planning:-Implements departmental actions and activities in order to make demonstrated progress toward Cancer Center Goals and Objectives.-Works with the VP of the Health Group in developing a three-year strategic plan for the Cancer Center.-Develops action plans(organizational-level drivers) derived from the short-term and long-term strategic planning process. -Conducts analysis of overall resource needs and creates aligned measures for work unit to meet these needs.-Participates in Annual Strategic Planning Activities.-Implements departmental actions and activities in order to make demonstrated progress toward Cancer Center Goals and Objectives.Clinic Operations:-Fosters an environment in which employees can be creative and innovative, as evidence by the adoption of employee ideas, suggestions, and feedback.-Ensures implementation by developing measurements and reporting indicators that quantify input, output, and performance dimensions of processes, products, and services. -Completes 90-day action plans to VP of the Health Group on a monthly basis.-Organizes all staff meetings and cancer center physician meetings.-Staffing schedules to meet patient needs.-Quickly seizes new opportunities that exist in changing environments by improving performance of of the Cancer Center on a consistent basis. -Accepts responsibility and accountability for monitoring and follow-up related to selected Performance and Growth Indicators.-Builds collaborative relationships throughout the internal and external organizations of Bozeman Deaconess Hospital.-Models the behavior standards endorsed by Bozeman Deaconess Hospital for all employees.-Seeks employee input and aligns employee development, work process, planning, and recognition/rewards, so that employees understand the critical connection of their department action plans and the deployment of those plans towards the success of the organization.-Educates department staff in PI methods and department activities/efforts to improve performance and quality. Meeting presentations/Meeting minutes. Staff interviews.-Serve in various leadership roles within Bozeman Deaconess Hospital; or outside of Bozeman Deaconess Hospital in community partnership roles. -Active role on hospital-wide committees.-Participates in a community project and/or organizations. -Initiates changes in department that result in improved services for customers and other stakeholders (in collaboration with supporting departments). Quality:-Assesses risks involved in projects and decisions, and reflects these risks constantly and accurately in the decisions and recommendations that are made and implemented.-Develops competencies based on patient population served in terms of age, acuity and diagnosis.-Develops quantifiable input, output, and performance dimensions of products, processes, services, and financial and operational performance measures, so that action plans can be developed to accomplish goals which improve customer performance. -Improves satisfaction survey results by established benchmark target.-Develops cross-functional business solution to meet the needs of customers (physicians, patients, employees, and other departments). Participates in Customer Satisfaction Team projects to improve outcomes.-Encourages interdisciplinary approach to problem solving through team conferences, brainstorming, debriefing sessions or analysis of variances.-Uses written and verbal feedback from multiple sources in development of action plans to improve operational performance based on customer input.-Assess and monitor patient satisfaction survey results on a monthly basis and develop service recovery action plans if necessary.-Provides vice president with documentation, which reflects this feedback.-Identifies opportunities for improvement in processes based on customer feedback.-Provides written feedback to any patient concerns/complaints regarding service within the established time frame. -Monitors Quality Indicators from the Quality plan for the Health Group -Demonstrates improvement in Performance Improvement outcomes and submits completed PI reports within the designated time frame.-Meets or exceeds regulatory outcomes. -Understands Performance Improvement tools and ensures department uses tools for improved performance relative to improved processes that meet or exceed customer expectations.-Tracks medication and patient variances and implements corrective action. Communication:-Fosters trust among team as evidenced by high team morale and excellent communications.-Implement changes based upon staff input from department meetings and surveys. -Empowers staff in dealing with customer satisfactions issues.-Effectively delegates responsibility and accountability to employees by providing them with clear guidelines and direction.-Communicates expectations clearly using verbal and non-verbal means (written, electronic).-Seeks employee input and aligns employee development, work processes, planning, and recognition rewards, so that employees understand the critical connection of their department action plans and deployment of those plans towards the success of the organization.Recruiting, Educating and Performance Evaluations:-Recruits effectively by hiring employees whose skills and abilities significantly contribute to the achievement of operational, departmental, and team goals.-Reviews the job descriptions, policies and performance for personnel in assigned areas.-Initiates counseling/discipline when identified.-Ensure mandatory training is accomplished.-Reviews individual personnel and unit-base records to ensure they are complete and up-to-date.-Ensure all department staff accomplishes mandatory training.