Small Physician Specialty Practice desires a motivated Office Manager. The ideal candidate will have prior experience in a leadership position of a small private medical practice with experience in both front and back office operations. We are seeking an individual who is passionate about customer service and leads by example. POSITION: Office Manager RESPONSIBLE TO: Physicians JOB SUMMARY: Supervises office operations and clinic staff. Performs limited financial management. Communicates with Managing Physicians to ensure maintenance of efficient practice site operations. This is a working Office Manager position. EDUCATIONAL REQUIREMENTS: - High school diploma required - College degree strongly preferred QUALIFICATIONS AND EXPERIENCE: - Three to five years of work experience, with increased responsibility, in a medical office - Experience filing insurance claims and managing accounts receivable - Experience supervising a small staff strongly preferred - Comfortable using e-mail and interacting with Internet applications - Knowledge of practice management and word processing software - Ability to perform multiple and diverse tasks simultaneously - Solid understanding of scheduling efficiency and patient flow in a medical practice - Experience with bookkeeping and financial management software - A can-do attitude, shows initiative and willingness to adopt to change - Neat, professional appearance -Certified Professional Coder (CPC) preferred Responsibilities include, but are not limited to: Personnel - Manages all staffing needs, screens all applicants, suggests hiring of staff and conducts performance reviews - Recommends staff merit increases, promotions, and disciplinary actions to physicians - Supervises the development and revision of job descriptions and hiring requirements - Completes and updates personnel files, ensures required forms are completed - Maintains personnel policy manual - Submits office staff time cards for payroll processing bimonthly, verifies accuracy and completeness of employee time - Maintains all vacation and other days off schedules - Ensures all posts are filled by trained personnel during vacations and when staff call in sick, fills in when needed - Maintains high morale and good relations throughout the office - Recommends appropriate staff to attend continuing education courses and informs physicians of CME courses of interest - Holds office staff meetings at least monthly; prepares meeting minutes, and distributes them to staff and physician(s) Business Operations - Ensures office is opened and closed daily, according to protocol - Oversees and distributes work activities and staff schedules - Creates and/or updates office procedures manual - Oversees petty cash and change funds balances and accounts for the money daily - Ensures consistent collection of payment at time of service - Reviews daily reports and ensures check-out staff accurately completed the daily close - Oversees all cash handling makes the deposit daily - Ensures sufficient supplies available for delivery of quality patient care orders supplies as needed and obtains competitive bids at least annually - Supervises the initial sort of the daily mail, gives to appropriate staff for opening and distribution - Maintains and suggests improvements to physician(s) schedules; ensures the changes are entered into the computerized scheduling system - Acts as the in-house information chief and interfaces with the computer vendor regularly to solve problems, install updates, assess network or hardware needs, and request customized reports and services - Accounts Receivable and Financial Management - Generates and analyzes accounts receivable reports monthly; brings large balances and rejection patterns to the attention of physicians - Speaks with patients who have large, outstanding balances and attempts to collect on the account or arrange a payment plan - Analyzes and updates the fee schedule annually to maximize reimbursement - Facilitates accounts payable on an in-house software system - Runs and prepares internal financial and management reports, including accounts receivable, CPT frequency, profit and loss, etc. - Communicates with accountant and attorney on pertinent matters - Meets with physicians monthly to discuss financial and other management issues Other - Maintains facility and all office and clinical equipment - Keeps all physician files up to date: hospital privileges, licensure, managed care plan credentials, malpractice insurance, and CME - Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice - Maintains detailed knowledge of practice management and other computer software as it relates to job functions - Performs all other tasks required by physicians Supervisory Responsibilities - This job has supervisory responsibilities which include the management of a small staff. Typical Physical Demands Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Typical Working Conditions Normal office environment. Occasional evening or weekend work.Annual salary range to be $50,000 - $65,000 plus bonuses