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Comcare Health Services is a Canadian company now operating in its fourth decade, with multiple offices from coast to coast.

Comcare is the premiere choice for clients in search of health care solutions. Comcare has been successful in achieving our third 3 year national accreditation award through the Canadian Council on Health Services Accreditation (CCHSA) which ensures regular examination and continuous improvement of the quality of care and service we provide based on national standards AS A LEADER IN CANADAS HEALTHCARE Industry we are always on the lookout for dedicated healthcare professionals. If you have the qualities of excellence that we are looking for, why not join our winning team and gain the most from the skills that you can offer? POSITION: CLIENT SERVICE SPECIALIST LOCATION: BRANTFORDSTATUS: FULL TIMEGENERAL ACCOUNTABILITY: The Client Service Specialists primary function is to process referrals by admitting the client on the system, establishing ongoing service and setting up the client file and communication lines with the client. Accurately and precisely schedule and allocate client service staff to meet the needs of Comcare´s clients/patients while demonstrating excellent customer service and front line communication skills, executing with absolute precision.DETAILS OF POSITIONReporting to the Branch Manager, the incumbent is responsible for:- Fill and schedule shifts through the availability and allocation of qualified staff with skills to match client needs.- Manage client and employee service changes.- Manage staff availability and overtime.- Communicate changes in staff hours/days to clients and referral sources and advise staff of changes in service schedules.- Generate enthusiasm with client service staff to deliver top quality service.- Proactively sell services to existing and prospective clients.- Enter service codes and pay rates with absolute precision.- Maintain and update client and employee files/information/audits, including discharges.- Provide exceptional customer service to current paying clients and prospective clients by responding to their issues and working with them to solve their problems.- Prepare written reports on all client and staff concerns, complaints and compliments. Send reports to Client Service Supervisor and/or Manager.- Generate reports on coordination effectiveness and take appropriate action based on the data.- Confirm shifts through timely review and matching of time slips.- Confirm and report travel time- Work in compliance with the provision of the Occupational Health and Safety Act. QUALIFICATIONS- Community College or equivalent. Grade 12 minimum - Proficient in Microsoft Office Applications of Word, Excel minimum standards.- Proven ability to work in a fast paced, multi-task environment.- Flexibility in adapting to changing working conditions.- Experience in a similar or related customer service role is preferred, health care background an asset.- Proven customer service skills and ability to communicate effectively and professionally with both internal and external clients including written communication skills

The Manager Finance will lead an experienced finance team in providing accounting, payroll and financial analysis services in support of the Hospitals strategic plan. Reporting to the Director Finance & Materials Management, the Manager Finance will regularly interface and work closely with the Vice President & Chief Financial Officer, as well as other members of the hospital management team on financial processes, issues and challenges. The successful candidate will be a confident and self-sufficient individual who is able to achieve consistent results while working in a challenging and ever changing environment.Key accountabilities:Maintain an effective system of both internal and external financial reportingAdminister the integrity of financial modules/dictionaries and internal controlsDirectly supervise finance and payroll staffOversee capital budgeting process and assist with operating budget planningQualifications: Baccalaureate Degree, along with a financial designation, (C.A., C.M.A., or C.G.A.)Minimum of seven years finance experience coupled with superior business and financial acumenMinimum of two years management experience, with strong leadership, conflict resolution and motivational skillsDemonstrated expertise in accounting and auditing principlesDemonstrated knowledge of decision support tools and clinical data setsAbove average computer skillsExcellent communication and interpersonal skills, both written and verbal Excellent planning, organizational and change management abilities

The Executive Director is responsible for overall leadership, management and success of their community.

The Executive Director is responsible for overall leadership, management and success of their community. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales & Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our mission and values, a positive atmosphere in the community for residents, family & friends, and all team members. Core CompetenciesBuilding a Successful Team, Building Customer Loyalty, Building Trust, Business Acumen, Decision Making, Delegating Responsibility, Developing Others, Driving for Results, Facilitating Change, Planning and Organizing, Sales Ability / Persuasiveness Experience and Qualifications: -Passion for working with seniors -Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community -College degree preferred; degree and management experience may be required per state requirements -Administrators License / certification may be required per state requirements -Previous sales experience preferred -Previous management experience including hiring , coaching, performance management, daily operations supervision & discipline -Demonstration of success in managing operating expenses -Ability to handle multiple priorities effectively -Ability to delegate assignments to the appropriate individuals -Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations -Proficient in organizational, time management skills -Demonstrates good judgment, problem solving and decision making skills -Demonstration of proficiency in computer skills, Microsoft Office & Sunrise applications with the ability to learn new applications -As applicable, all Sunrise team members who drive a Sunrise vehicle must review & sign the Driver job description, understand the key essential duties for safety -Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times

POSITION: BRANCH MANAGER, NORTHERN ON STATUS: FULL TIME; EXTENSIVE TRAVEL WITHIN NORTHERN ON BRANCHES REQUIRED LOCATION: SUDBURY GENERAL ACCOUNTABILITY:The Branch Managers primary function is to ensure that we recruit and retain the right people for the team; collaborating with Senior Manager to strengthen employee relationships and ensure daily operations are in alignment with our Mission Critical Processes.RESPONSIBILITIES:The Branch Manager is accountable for and responsible to:- Execute the contracts with the existing customer base with precision.- Lead the operation to meet or exceed all facets of service quality from the initial service referral through to the accurate and timely billing of the service at the highest level of efficiency- Ensure that the right people to deliver the care and administer the services are on the team in order to meet the demand for services and to attain or exceed budgeted revenue and contribution targets.- Drive revenues and margins and reduces costs.- Lead the team to work together effectively at the highest performance standard and differentially rewards performance based on contribution.- Follow-up and communicates on real or potentially litigious issues.- Recruit, interview and select Client Service Supervisors and Client Service Specialists and provide guidance, coaching, orientation, and mentoring- Provide current information and guidance to supervisors regarding Comcare polices and procedures and professional standards- Initiate new tools, procedures and processes to improve the efficiency of Service delivery- Implement Strategic Plan to recruit and retain exemplary staff to meet our contract needs both ongoing and future planning.- Respond to employee, client and customer concerns in a prompt and courteous manner - Ensuring and fostering excellent customer service amongst all team members and clients.- Ensure day to day operations meet our highest quality standards in the provision of effective and efficient service delivery.- Monitoring KPIs and implementing action plans to address areas for improvement.- Communicate in weekly written report on all activities and in conjunction with our Key Performance Indicators (KPIs)- Ensure the work of the Branch is carried out in compliance with the provisions of the Occupational Health and Safety Act. Refer to addendum for specific accountabilities Qualifications: EDUCATIONAL/BUSINESS REQUIREMENTS:- University education in Business or equivalent- Must have a proven and demonstrated successful track record of managing a team with a strong focus on employee and client relations- Two years proven experience in management required. Healthcare background/knowledge of community health care an asset- WHMIS and all other courses deemed mandatory by Risk Management Our Strength is in Quality......Our Commitment is to Diversity.