Great Opportunity!
The Proposal Management Team (PMT) supports Kaiser Permanente Northwest through the development and presentation of information designed to attract, sell, and retain large group accounts. The goals are to research and manage information to produce accurate, effective, and consistent responses to internal and external requests for proposals and information; achieve excellence in our presentation of Kaiser Permanente´s unique areas of competence, value, and quality of care; collaborate with others in the organization to develop and communicate Kaiser Permanente´s key messages; and educate and train staff about the importance of providing our customers with reliable information about Kaiser Permanente and its program and systems.Essential Functions:- Manage, develop, and submit KPNW´s responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Requests for Renewal (RFRs), surveys, and other documents and/or projects as assigned- Timely & effective maintenance and improvement of departmental information resources- Participates in researching appropriate information as well as maintaining, updating, and improving informational resources used by the team and other personnel within the organization- Effectively collaborate & cooperate with other members of the Proposal Management Team as well as appropriate contact persons in functional areas throughout KP to research, collect, and share information for use in producing effective and accurate responses to RFPs, RFIs, RFRs, and other projects produced by the team- This position may be responsible, as assigned by the Supervisor, for maintenance of the GeoAccess database and production of GeoAccess reports upon request by National Accounts, Sales and Account Management personnel, other KP personnel, brokers, consultants, and/or groups- Effectively & efficiently manage an assigned workload, as well as demonstrate and act upon the ability to independently analyze assigned projects, take initiative to solve problems, develop process improvements, and lead implementation of projects & improvements within established guidelines of the PMT- Collaborate with various local, regional & national personnel to coordinate the project and ensure that all appropriate documents and/or files are complete, accurate, and submitted in a timely, efficient, complete, and consistent manner- Ensure that information is communicated effectively & accurately to meet the needs of the organization´s internal and external customers and is in accordance with current state and federal legislation and/or regulations- Analyze trends in the marketplace as reflected in RFPs and RFIs and determine appropriate methods to respond to the external customer to meet those changing needs- Other duties as assignedBasic Qualifications:- Minimum of 1 year experience with health plan administration, health care or insurance marketing or health care financial data analysis- Bachelor´s degree or equivalent experience in an associated discipline dealing with health plan administration, health care or insurance marketing, or health care financial data analysis- Must demonstrate the ability and initiative to look at existing systems and information used by the PMT and make suggestions for proposed improvements and/or solutions- Basic understanding of the health care industry- Advanced capabilities in use of Internet and desktop computer applications including but not limited to the Microsoft Windows suite of software products (i.e. Word, Excel, PowerPoint)- Exceptional organizational and time/task management skills- Excellent interpersonal skills and ability to collaborate and cooperate with internal and external customers- Excellent skills in mathematics, oral and written communications, English, and grammar- Proven analytical and problem solving skills- Must demonstrate the ability and willingness to work effectively as part of a flexible and cohesive team- Must be a focused self-starter with proven ability to organize, manage, and prioritize substantial workloads during peak work periods and utilize less active work periods effectively- Must possess the ability to work effectively and collaboratively under limited general supervision and within established procedures and standardsPreferred Qualifications:- Minimum of 3 years experience in an associated discipline dealing with health plan administration, marketing or analysis OR minimum of 2 years´ experience within KP- Demonstrated understanding of the health care industry, health care trends, competition, and member information needs- Working knowledge of insurance industry and how KP interacts with the broker/consultant community and group purchasers- Working knowledge and understanding of KP contracts, benefits, policies, and procedures- Basic knowledge of federal, state, and local regulatory requirements affecting Health Plan activities- Proven ability to effectively research and analyze information for use in production of RFPs, RFIs, and other projects- Demonstrated experience in organization of systems and procedures