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Clinical System Technical Analyst - Salt Lake City, UT

Headquartered in Salt Lake City, Intermountain Healthcare is a nonprofit system serving Utah and Idaho. One of the nations leading integrated healthcare systems, ranked # 1 or 2 by Modern Healthcare for all of the past eight years, Intermountain provides world-class service in 21 hospitals and more than 140 health centers, clinics, homecare and urgent care facilities. Intermountain has a reputation as a pioneer in continuous quality improvement and clinical programs. Being part of Intermountain means joining a world-class team and embarking on a career filled with opportunities, innovation and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region which drives our 29,000 employees and more than 3,300 physicians. Doctors, hospitals, and health plans work together to take healthcare to new levels of excellence. Intermountain is recognized as a leading healthcare system and a model for what is right in American medicine.The Clinical Systems Technical Analyst performs technical support, technical installations, maintenance, technical analysis, testing, and documentation for the maintenance of departmental and enterprise clinical applications. This position will provide second level support for clinical applications with primary responsibilities supporting the HELP1 System. Provides business analysis and project management for clinical systems projects. This support position will work rotating on call shifts during business hours and off business hours during the week, weekends, and holidays 365x24x7. We look forward to interviewing qualified candidates who are excited for the opportunity to support and maintain Intermountain Clinical Information Systems.Clinical or technical Bachelors degree or 4+ years related experience. Must have excellent communication, interpersonal and written skills; ability to troubleshoot complex issues and articulate those issues to others; ability to document solutions and maintain the documentation; Able to take appropriate initiative for involvement in assigned projects from design through implementation; always looking for ways to continuously improve the process; Ability to learn new applications and platforms quickly; Consistently able to work with team members, other teams, and end users in a mutually respectful manner. Preferred Skills Familiar with medical terminology. Hands on clinical experience with clinical information systems. An understanding of Intermountain Healthcare´s clinical applications is helpful (HELP, HELP2, Clinical Workstation, ECIS, etc.). Ability to troubleshoot and develop coordinated steps for problem solving a must.

We are extremely proud to announce that we are the only Arizona hospital to be voted a Best Place to Work in the Valley five years in a row. We are also proud to be named a top hospital by Ranking Arizona Magazine and to be routinely recognized as one of the countrys best neuroscience centers by U.S. News & World Report. St. Josephs is home to: the internationally renowned Barrow Neurological Institute; St. Josephs Childrens Health Center, which is the second largest provider of comprehensive pediatric services in the state; The Heart & Lung Institute at St. Josephs; and St. Josephs Trauma Center, which is the only Level 1 trauma center in Arizona thats verified by the American College of Surgeons. St. Josephs continues to expand and enhance its services to meet the growing needs of the community by providing comprehensive neurological, neurosurgical, pediatric, perinatal, cardiac, thoracic, and cancer care. The hospitals nine critical care units serve more than 60,000 patients each year. In 2006, St. Josephs opened a 144-bed tower, making it the largest hospital in Arizona with 743 beds. Founded in 1895 by the Sisters of Mercy, St. Josephs continues to help the underserved through clinics, community grants and outreach programs. The hospital is part of Catholic Healthcare West, which has more than 40 hospitals in Arizona, California and Nevada. POSITION REQUIREMENTS Our Physician Business Services is currently seeking a PBS TRAINER/QA ANALYST to join our team! This position is responsible for conducting formal (classroom) training and informal (inservice, one-on-one, team meeting) training to Physician Business Services personnel in the usage of application systems and processes surrounding the system usage. Staff located at Physician Business Services and the clinics will rely heavily on the functions provided by application software to perform their required work. This position will be responsible for determining the training needs of the users and developing and delivering that training to appropriate users. This position is also responsible for conducting quality reviews of work performed in the PBS area to include billing, collections, post payment review, call center and cash applications. This position is responsible for the development and maintenance of all PBS policies and procedures. This positions is also responsible for working with the clinic staff on PBS related issues. Will work in a cooperative team environment with other team members and with large groups of users. REQUIREMENTS: Bachelors Degree in Computer Science, IT, Business Administration or Health Care Administration Three years related experience providing training and guidance with an excellent understanding of operational processes within a Business Office environment required. Experience with business process redesign, training and instruction, policy and procedure development desired. Excellent verbal and written skills required.

Texas Children´s is nationally ranked in the top five among children´s hospitals by both Child magazine and U.S. News & World Report.

Purpose: To provide primary on site technical support of the Business Systems and Solutions to include system maintenance, implementation, utilization, trouble shooting, and problem analysis. Knowledge and Skills: Required for satisfactory performance in this job is knowledge at expert level of current application and system development techniques, system testing execution and development of test standards/scenarios. Also requires knowledge of relational databases, appropriate programming languages, data structures, associated computer hardware, computer networking, a variety of operating systems and client/server data processing techniques. Knowledge of PeopleCode and SQR required. PeopleSoft Financials/Supply Chain knowledge strongly preferred. Application Engine and nVision is a plus. Also required is the ability to demonstrate logic, verbal and written communication skills, troubleshooting and analysis skills and good interpersonal and organizational skills. An ability to work effectively both independently and as team player. Strong analytical skills and project ownership to ensure that deliverables meet the requirements of multiple integrated applications. Knowledge of PeopleTools, SQL/SQR, nVision, Crystal/Query. Formal Education, License and Experience: The formal education normally associated with satisfactory performance in this job is Bachelors degree in computer science or related field; a Masters degree is preferred. A minimum of three years of PeopleSoft system design and implementation experience is required. Project management or project leadership experience is desirable. An equivalent combination of education and related work experience may be substituted for those specified. Demonstrated ability in supporting a production system and ability to prioritize across multiple activities is desirable. PeopleSoft v8x experience is preferred. Working knowledge of Crystal, SQL, XML, and COBOL. Experience with the following PeopleSoft modules is preferred: PO, IN, AP and EPM. About Texas Childrens Hospital Texas Childrens Hospital is an internationally recognized full-care pediatric hospital located in the Texas Medical Center in Houston. One of the best pediatric hospitals in the United States, Texas Childrens Hospital is dedicated to providing the finest possible pediatric patient care, education and research. Texas Childrens is nationally ranked in the top five among childrens hospitals by both Child magazine and U.S. News & World Report. The hospital has garnered widespread recognition for its expertise and breakthrough developments in the treatment of cancer, diabetes, asthma, HIV, premature babies, and cardiogenic and attention-related disorders. No third party considerations will be accepted at this time. Vendors please do not call HR directly to solicit.

Headquartered in Salt Lake City, Intermountain Healthcare is a nonprofit system serving Utah and Idaho. One of the nation�s leading integrated healthcare systems, ranked # 1 or 2 by Modern Healthcare for all of the past eight years, Intermountain provides world-class service in 21 hospitals and more than 140 health centers, clinics, homecare and urgent care facilities. Intermountain has a reputation as a pioneer in continuous quality improvement and clinical programs.Being part of Intermountain means joining a world-class team and embarking on a career filled with opportunities, innovation and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region which drives our 29,000 employees and more than 3,300 physicians. Doctors, hospitals, and health plans work together to take healthcare to new levels of excellence. Intermountain is recognized as a leading healthcare system and a model for what is right in American medicine.This position is responsible to ensure thorough, consistent, and timely reviews of the best available evidence to support development of SelectHealth�s benefit policies, appeals decisions, individual case decisions, and other clinical decisions for which SelectHealth�s clinical staff is responsible. These efforts support SelectHealth�s overarching goal of only providing coverage/benefits for those medical interventions with proven benefits to its members and reasonable cost effectiveness to its payer groups. Additionally, this position provides input, as requested, to a variety of SelectHealth and Intermountain Healthcare corporate entities to support decisions about medical interventions/technologies.-Master�s degree in clinical, health related, methodological science or related field.-A minimum of 5 years clinical, analytical or equivalent experience is required.-Training in research design and statistics as well as substantial experience conducting research on and interpreting clinical information is necessary.-Substantial experience searching the Internet, clinical databases and maintaining web pages is also required. -Must have experience with computer systems including Excel, Folio, Adobe Acrobat and MS operating systems as well as familiarity with administrative databases and the construction of focused queries required.-Excellent writing, organizational and communication skills required.