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Clinical Practice Consultant needed in Oakland, CA!

This position supports Kaiser Permanente�s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT: Health Plan QualitySCHEDULE: Full Time Regular, 40 Hours/week, 8:00am - 5:00pm, Monday - FridayEDUCATION: Bachelor�s degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field, Master�s degree strongly preferred.QUALIFICATIONS: Typically six or more years of experience in a management or clinical leadership role required. Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives. Demonstrated subject matter expertise in health care operations and care delivery. Ability to adapt to constantly changing priorities and managing a wide range of projects. Demonstrated ability to lead professionals and manage others through influence and collaboration. Demonstrated ability to conduct and interpret quantitative/qualitative information with analytical problem solving and project management. Proven leadership skills in consulting. Must exhibit efficiency, collaboration, candor, openness, and results orientation. Must demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area. Must be able to work in a Labor/Management Partnership environmentDUTIES: Provides leadership and expert consultation on the design, development, and implementation of programs related to the expertise area. Leads a group of consultants, analysts and/or staff focused on the delivery of service/products within the responsible technical area(s).Provides leadership and direction for the technical area(s) in accordance with the overall strategic direction of the group. Serves as the content expert of the responsible technical area(s) and provides technical assistance and advice. Develops standards, procedures, and policies to ensure that the responsible unit is maintained according to the acceptable level of quality from clients. Ensures that reports and information disseminated from the area(s) are accurate, timely and consistent, and that they satisfy the clients� needs.OTHER DUTIES: Provides high quality and cost effective project management, management consulting, and analytic support services or technical expertise. Has sole responsibility for large complex analytical projects. Leads, makes significant contributions, and/or provides technical leadership to high visibility projects to identify and resolve issues of strategic importance to the organization. Manages on-going multiple quality projects for the Credentialing, Privileging, and Medical Staff with strong focus on peer review. Makes recommendations regarding JCAHO standards, CME requirements, peer review and credentialing/privileges. Interfaces regularly with senior management to produce timely and valuable results. Sets the strategic direction of projects. Determines goals and priorities with management team sponsors. Establishes team membership and negotiates time commitments and resources. Develops proposals for clients outlining proposed project structure, approach and work plan. Provides staff leadership to project teams, as well as manages work of outside consultants when needed. Designs research plans for data gathering and analysis; participates significantly in interpreting analysis and developing action plans accordingly. Produces or oversees development of written materials for senior executives and other key clients. Plans and facilitates meetings. Makes formal presentations to various senior level audiences. Assists, as needed, in planning and coordinating with other ongoing teams and projects to maximize effectiveness. Participates in the development and management of the department, including coaching, recruiting, conducting performance reviews for consultants/analysts, and other departmental activitiesCORPORATE COMPLIANCE ACCOUNTABILITY: Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente�s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente�s policies and procedures. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

This position supports Kaiser Permanente´s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT: Health Plan QualitySCHEDULE: Full-Time, Regular; 40 hours per week; Monday through Friday; 8:00am - 5:00pmEDUCATION/ LICENSE/CERTIFICATION: BSN or BA in health related field required; Master´s degree preferred. Current California nursing license required.POSITION SUMMARY: As a recognized content expert for technical areas, responsible for the delivery of consulting services in areas of key organizational importance. Provides nursing leadership for the delivery of high quality and cost-effective consulting services/products that are issues of key organizational importance. Partners with Medical Center leadership teams and departments to support effectiveness of local programs in order for leadership to meet key organizational initiatives. Supports leadership in attaining organizational goals.QUALIFICATIONS: Typically six or more years of experience in a management or clinical leadership role required. Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives. Demonstrated subject matter expertise in health care operations and care delivery. Ability to adapt to constantly changing priorities and managing a wide range of projects. Demonstrated ability to lead professionals and manage others through influence and collaboration. Demonstrated ability to conduct and interpret quantitative/qualitative information with analytical problem solving and project management. Proven leadership skills in consulting. Must exhibit efficiency, collaboration, candor, openness, and results orientation. Must demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area. Must be able to work in a Labor/Management Partnership environment.PREFERRED QUALIFICATIONS:Background in Member Services, health plan member services or customer service desired. Strong knowledge of CAHPS, HCAHPS required. Demonstrated ability to lead, multi-departmental customer service enhancement initiatives strongly preferred.DUTIES: Provides leadership and expert consultation on the design, development, and implementation of programs related to the expertise area. Leads a group of consultants, analysts and/or staff focused on the delivery of service/products within the responsible technical area(s). Provides leadership and direction for the technical area(s) in accordance with the overall strategic direction of the group. Serves as the content expert of the responsible technical area(s) and provides technical assistance and advice. Develops standards, procedures, and policies to ensure that the responsible unit is maintained according to the acceptable level of quality from clients. Ensures that reports and information disseminated from the area(s) are accurate, timely and consistent, and that they satisfy the clients´ needs.OTHER DUTIES: Provides leadership in redesign projects related to the coordination, delivery and management of heath care. Identifies methods and approaches to reduce cost structure and maintain high quality of patient care. Provides expertise on subject matter addressed by project team. Partners with regional and service area leadership to establish priorities and influence UM compliance improvement strategies. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP´s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors. PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer -

Provides high quality and cost effective project management, consulting, and analytic support.

Internal Posting Dates: 6/25/08 - 6/29/08QUALIFICATIONS/EXPERIENCE: Position Summary: Provides high quality and cost effective project management, consulting, and analytic support. Assists senior consultants, clients, and/or groups in identifying and resolving issues of strategic importance to the organization. May assist senior consultants or manage complex projects independently.Education/License/Certification: Bachelor´s degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field, Master´s degree preferred.Qualifications: Typically four or more years of related analytical and/or consulting experience required. Specific technical expertise required as specified. Demonstrated ability to conduct and interpret quantitative/qualitative analysis. Must demonstrate effective communication, consulting, interpersonal, presentation, and project management skills. Must be able to work in a Labor/Management Partnership environment.Preferred Qualifications: SQL experience - ability to write complex queries, sub queries, derive tables, etc Crystal Reports - advanced usage of Crystal Reports to create complex reports using add-command Relational Database experience - concrete understanding of relational database concepts and ability to understand / learn data structure of anew and complex system Client interaction - ability to effectively and clearly communicate technical concepts to non-technical audience, facilitate requirement straining, provide user trainings for large groups Duties: Defines and frames complex issues and develops time tables/processes for decision making. Translates needs, issues, and ideas into effective strategies and action plans. Coordinates team/project activities and schedules. Researches key business issues, and directs the collecting and analyzing of quantitative and qualitative data. Synthesizes analysis and identifies key findings. Assists in the determination of goals and priorities with team, clients, or project management sponsors. Establishes team membership and project participants. Develops proposals for clients outlining proposed project structure, approach and work plan. Provides staff leadership to project teams, as well as manages work of outside consultants when needed. Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented. Communicates results/recommendations to project sponsors. Develops creative alternative solutions. Recommends action steps to team and client. Plans and facilitates meetings. Makes formal presentations to various senior level audiences. Transfers project team knowledge/tools to client. Participates in the development and management of the department, including coaching, recruiting, conducting performance reviews for analysts, and other departmental activities. Consistently supports compliance and the Principles of Responsibility(Kaiser Permanente´s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente´s policies and procedures. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Travel throughout Northern California may be required.*Note: This is an exempt full time regular position which includes medical/dental, life insurance and other benefits as specified by the employer.