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UHS of Delaware Inc - Corporate Office

Universal Health Services, Inc is one of the largest and most respected hospital management companies in the nation.  Our principal business is owning and operating, through our subsidiaries, acute care hospitals, behavioral health centers, surgical hospitals, ambulatory surgery centers, and radiation oncology centers.  As of June, 2009, we owned and/or operated or had under construction 26 acute care hospitals and 113 behavioral health centers in 32 states, Washington, DC and Puerto Rico.   UHS is beginning a major new project to replace large components of our Clinical Information Systems.  As such, UHS is aggressively expanding our IT staffing levels by hiring up to 75 additional employees.  These positions will be located at both our Corporate Headquarters in King of Prussia, PA and in our Acute Care Hospitals across the US.  Currently the corporate IS department is staffed by more than 175 experienced healthcare IT professionals, including a number of employees with clinical licenses, degrees or certifications, including Nurses, Medical Technicians, and a Physician Consultant.  The Sr. Analyst will be responsible for the implementation activities related to UHS clinical applications. This includes coordination of Implementation Planning, Design, Testing, Training, Go-live and Support – Maintenance activities across the 24 UHS Acute Care facilities.  At times the position will be responsible for hands on application configuration and related testing.  Post go-live the position will assist in the monitoring facility issues and will be responsible to resolution of those issues.  The position will also coordinate work assignments between team members in order to meet deadlines and ensure continued progress toward assignment completion. Primary duties: Regularly meets with users, vendors, and IS staff to develop/modify system specifications Supervises development of test data, system testing and documentation for all phases of the application development life cycle Performs Q/A on application functionality Researches and resolves implementation-related Customer Support Center Tickets. Adheres to appropriate UHS Project Management standards Provides on call after hours support as required  Three or more years of Clinical Information Systems experience in acute care, multi-facility setting Working knowledge of clinical system application design, development, implementation, enhancement, support methods and practices Ability to work with end users to determined software specifications, hardware requirements and process improvement workflows Ability to create system documentation, project plans, test scripts and education materials Working knowledge of projectmanagement methodology, ITIL and IS standards, change control, quality and system performance methods and metrics General familiarity of end user business practices, concepts and terminology sufficient to support the clinical applications  Clinical and Application Knowledge Required. Registered Nurse or Clinical Experience Preferred Project Management experience preferred Ability to travel 25 - 40% domestically (depending on projects). If you meet the above requirements and are looking for a rewarding career in Healthcare IT, please take a moment to share your background with us by applying online.  UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.

The position is responsible for the management of all Corporate Servers and their related technical environments at UHS.  This includes managing all related team members and their performance of daily operational maintenance activities, change control and standardization.  The position is also responsible to establish consistent standards for project management, establish technical direction on newer technologies like virtualization and to ensure an appropriate strategic technical direction for Corporate.  Essential Job Duties TECHNOLOGY SELECTION &IMPLEMENTATION Work with Project Team to develop vendor functional comparison Assist Project Team in system selection process Supervises technology staff (System and Network Administrators). Establishes and enhances working relationships with other IS functions and end-user community Maintains contact with application vendors such as Dell, Cisco, HP, and  Microsoft  regarding support issues, trends and practices Works with CSC manager and Director to ensure Service Level Agreements are being met. Support facility conversions as required Decisions:  Performs general supervisory and managerial functions, which include staffing, compensation/salary administration. Performance assessment, employee discipline, employee development, and employee communications and relations. TECHNICAL SUPPORTProvides direction and management of the System/Network Admin team Provides IS Technical implementation planning, which includes pre-, post and live support. Attends Change Management meetings with CSC Manager to provide input of IS technical environment changes. Manages PC/Server and local area network implementations. Project Leads the installation and configuration of the PC/Server hardware, operating systems, Manages technical support, which includes leading system/network admin team to ensure effective diagnostics, and evaluations of Servers, Network switches and other LAN infrastructure devices as warranted Manages technical problem management. (e.g., ensures Root Cause Analyses are delivered promptly). Ensure technical documentation is provided for all IS applications Responsible for providing technology metrics to Support Services Director. Decisions:  Directly affects the structure of operations, processes and systems related to the Support Services functions and contribution to the UHS IS mission and success.  MANAGEMENT & SUPERVISION Works with IS Support Services Manager and Director to supervise recruitment, development, retention, and organization of all technical staff in accordance with corporate budgetary objectives and personnel policies. Actively participates in Information Services Management Team (ISMT) meetings. Participates with other members of the ISMT on special projects and committees. Provides supervisory guidance and leadership to all levels of staff as required. Establishes and monitors standards of performance for staff. Ensures that all work at the Support Services conforms to established UHS policies and procedures. Assists with the development of UHS policies and procedures as appropriate and necessary. Interviews applicants for vacant positions using appropriate interview techniques and makes sound selection decisions.  Ensures that new staff members receive a comprehensive orientation to the department and hospital requirements and environments. Evaluates employee job performance according to established standards and performs employee evaluations in a timely and constructive fashion.  Focuses on   staff development -both technical and professional development. Keeps staff up-to-date and informed on new and revised IS Department policies and procedures. Interacts with other members of the ISMT to ensure successful and smooth completion of projects. Decisions:  Evaluate employee performance and initiate reward or consulting actions as appropriate FACILTY IS OPERATIONS Act as an advocate for the organization’s IT vision via regular written and in-person communications with the organization’s executives, department heads, and end users. Participates in scheduled “Director On-Call” activities. Participates in IS Operational Reviews. Participates in orientation process for new facility IS Directors. Participates in the planning and execution of the annual IS Directors conference Decisions:    Leads new employee orientation process by assigning mentor and getting feedback Performs general supervisory and managerial functions, which include staffing, compensation /salary administration, performance assessment, employee development, employee discipline and employee communications and relations. ADMINISTRATIVE DUTIES Reviews and approves staff timesheets, expense reports, and on-call pay. Updates project status for publication on a Quarterly basis. Interacts with third parties as needed. Performs other job-related duties as required by senior management. Decisions:  Continue to focus on developing and maintaining solid vendor and local hospital personnel relationships.    Demonstrated managerial, project leadership and supervisory skills in a technical environment. Must have working knowledge of networks, servers, Windows 2003/2008 operating systems, Active Directory, and business applications. Excellent written and verbal communication skills.

UHS of Delaware Inc - Corporate Office

Universal Health Services, Inc is one of the largest and most respected hospital management companies in the nation.  Our principal business is owning and operating, through our subsidiaries, acute care hospitals, behavioral health centers, surgical hospitals, ambulatory surgery centers, and radiation oncology centers.  As of June, 2009, we owned and/or operated or had under construction 26 acute care hospitals and 113 behavioral health centers in 32 states, Washington, DC and Puerto Rico.   UHS is beginning a major new project to replace large components of our Clinical Information Systems. As such, UHS is aggressively expanding our IT staffing levels by hiring up to 75 additional employees.  These positions will be located at both our Corporate Headquarters in King of Prussia, PA and in our Acute Care Hospitals across the US.  Currently the corporate IS department is staffed by more than 175 experienced healthcare IT professionals, including a number of employees with clinical licenses, degrees or certifications, including Nurses, Medical Technicians, and a Physician Consultant.  As a Sr. Analyst , Physician Office, you will be responsible for the following tasks: Maintains advanced knowledge of Physician Office business operations and Information Technology workflows and translates that knowledge into design and delivery of UHS I.T. integration with Physician Office technologies  Maintains awareness of Physician and Hospital industry best practices; proactively communicates opportunities for UHS actions that will better support Physician Office operations  Understands existing UHS applications and designs new or determines modifications to those existing applications that will effectively accomplish integration with Physician Offices   Supports the implementation of UHS Physician Office integration solutions / applications / technologies Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center for related Physician Office I.T. integration solutions / applications / technologies.  Coordinates work assignments in order to meet deadlines and ensure assignment completion. Maintain contact with primary and secondary vendor technical and functional personnel regarding application capabilities and tasks regarding implementation, enhancement and support. Three or more years of Information Systems experience Physician Office business operation or practice management experience required Strong knowledge of Physician Office business practices, clinical workflows, concepts and terminology sufficient to implement or support IT applications Significant experience in business analysis, requirements definition and deployment of business requirements to information systems. Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including:  Consulting with users to determine hardware, software or system functional specifications; Analysis, design, development, testing and documentation of computer systems or programs based on and related to user design specifications. System application implementation, enhancement and support methods and practices. Ability to do 5 – 25% domestic US travel (depending on projects). If you meet the above requirements and are looking for a rewarding career in Healthcare IT, please take a moment to share your background with us by applying online. UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.