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Coordinate the delivery of quality patient care to facilitate member satisfaction with the care experience.

PURPOSE :Coordinate the delivery of quality patient care to facilitate member satisfaction with the care experience. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanente�s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting on-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente�s policies and procedures. In addition, Regional leaders are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.Accountabilities:1. Manages clinical operations, including staffing schedules, phone access to the health care team, and patient flow.2. Responsible for all appropriate documentation and reporting requirements, such as QA reports, performance evaluations, time sheets, and budget variance reports.3. Ensures the appropriate level and mix of staff and effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services, within budgetary guidelines.4. Develops staffing plans; works with Human Resources staff to recruit and hire staff; and coordinates comprehensive orientation of new staff.5. Establishes accountabilities and performance goals and provides counseling, coaching, feedback, recognition, training and development to staff.6. Develops and manages quality improvement initiatives for areas of responsibility and ensures compliance with HEDIS indicators and other mandated standards.7. Collaborates with physician managers and providers to coordinate day-to-day patient care, ensure balanced provider panels within the health care team, and facilitate appointment access for members.Required Experience and Training:- Five years current clinical experience plus two years supervisory experience required.- Demonstrated clinical and managerial competence appropriate to area(s) of responsibility; familiarity with all pertinent laws, regulations, and standards of nursing practice; demonstrated competence with financial management principles and standard software applications in a Windows environment required.Education:- BSN or Bachelor�s Degree in health care administration, other health related field, or equivalent years of related experience required.License, Certification and/or Designation:- Current RN license and CPR certification required.

PURPOSE: Supervises day to day operations of a small outpatient medical clinic. Responsible for supervision of business office, medical records, and clinical staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS: Supervises the business, technical, and nursing support activities of a small outpatient medical clinic. Responsible for performance evaluations, disciplinary actions, staff training and development, promoting teamwork and fostering a positive work environment. Assists clinic manager with implementation of clinic-specific customer service, human resource, and financial goals and objectives consistent with ARCs strategic plan and goals. Assists clinic manager with preparation of annual capital and operating clinic budgets and monitoring of expenses. Assists clinic manager with development and/or implementation of clinic-specific policies, procedures, and programs and monitors adherence to system-wide policies/standardizations. Monitors staffing mix and allocation of resources in order to meet demand for services with available staff and recommends changes as appropriate. Addresses patient care or service complaints to ensure customer satisfaction. On a daily basis interacts with and supports staff and physicians and handles issues or requests as appropriate. OTHER DUTIES AND RESPONSIBILITIES: Performs other duties as assigned. MINIMUM QUALIFICATIONS:Clinic Supervisor I:Education: High school diploma or equivalent. Associates or Bachelors degree in related area preferred. Experience: At least two (2) years of experience working in a healthcare related facility. Supervisory or lead experience preferred. OR Clinic Supervisor II:Education: High school diploma or equivalent. Associates or Bachelors degree in related area preferred. Experience: At least three (3) years of experience working in a healthcare related facility, two of which were in a supervisory capacity. AND Knowledge, Skills, and Abilities: Familiarity with laws and regulations related to healthcare delivery compliance Knowledge of various medical insurance plans and billing practices Knowledge of procedural and diagnostic coding Proficient PC skills including knowledge of Microsoft Office programs Strong customer service skills Excellent written and verbal communication and presentation skills Strong analytical and problem-solving skills Ability to analyze and interpret financial data/reports Certificate/License: none Work Schedule: Flex schedule working during the evenings (M-F 2pm-10pm) and/or weekends (Sat/Sun 7am-1pm).

Administrative Director, Hematology/OncologyCarolina´s HealthCare System

Carolina´s HealthCare System (CHS) is the third largest public healthcare system in the United States. With renowned facilities across North and South Carolina, our roots run deep and wide from our home in Charlotte, NC.Carolina´s Hematology-Oncology Associates, Carolina Cancer Specialists and Carolina Cancer Associates are proud members of our Carolina´s Physicians Network (CPN). Join our extraordinary team as Administrative Director overseeing these three medical oncology practices which are comprised of 10 physicians and 80 staff FTEs at five locations. This highly visible opportunity will allow you to utilize your strong business decision making skills to achieve clinical and operational excellence. Here, you�ll provide administrative and managerial direction for the overall financial/operational practice performance and you�ll also utilize your networking abilities to establish/implement strategic direction with our VP and physicians as well as implementing specific CPN initiatives. JOB REQUIREMENTS: Qualified candidates must possess a Bachelors degree in Healthcare Administration, Business Administration or a related field with a minimum of three years of medical oncology practice management experience. Requires knowledge of: the principles/practices of healthcare planning/management for large, specialty physician group practices; medical environment; physician compensation; healthcare regulations; and financial/operational systems. Excellent communication skills and a high degree of taking initiative and success within a results oriented environment are essential to succeed in this position. MBA or MHA highly preferred.Careers with promise. Growth without compromise. Opportunities beyond compare. We invite you to meet with us and discover why healthcare careers are blossoming at Carolina´s HealthCare System. EOE/AA

POSITION: Service Line DirectorSTATUS: Regular Full-Time/FlexibleDEPARTMENT: OrthopedicsDATE POSITION WILL BE AVAILABLE: ASAPBRIEF DESCRIPTION OF JOB DUTIES AND RESPONSIBILITIES: Responsible for developing orthopedic services at KDMC and for coordinating ongoing communications with Orthopedic Surgeons and others that are involved with ensuring high quality, cost-effective care of Orthopedic Services at KDMC. Integral part of the team; leading, directing, and formulating short and long term strategies to ensure the organizational objectives are achieved for orthopedic services. Develops, implements and manages the business plan for Orthopedic Services and coordinates the development of business, financial, statistical and budgetary goals for the Orthopedic services line. Projects future capital and operational resource needs and develops business plans to support those needs. Assures effective relationships through communication and teamwork for accomplishment of the objectives of program; provides central coordination to avoid duplication of efforts and streamline system planning for Orthopedic Services. Maintains regular and ongoing communications with Orthopedic Surgeons to build business and develop state of the art services that will position KDMC as the recognized leader in Orthopedic Services throughout the service area. Collaborates with physicians and medical director to develop and implement the strategic objectives of Orthopedic Services at KDMC. Attends physician meetings and acts as liaison to respond to physician needs. Identifies and initiates requests for short term and long term capital equipment needs and supplies that are required to develop the service line. Supports the recruitment and retention of Orthopedic Surgeons and other providers that are integral to the development of Orthopedic Services. Promotes and facilitates the development, implementation and ongoing variance monitoring of comprehensive plan of care for Orthopedic Service patients that effectively maximizes patient care while efficiently utilizing resources; meets or exceeds established clinical outcomes, revenue targets and customer service benchmarks. Aggressively pursues market and new business development opportunities for orthopedic services at KDMC and with its service area. Maintains a system of management reporting that provides the organization with timely and relevant information in all areas of responsibility. Maintains, analyzes, and acts upon financial information related to Orthopedic Services , its departments, and associated services to include costs, charges, payer mix, reimbursement, utilization trends, and contractual profiles. Assumes profit and loss responsibility for Orthopedic Services; identifies revenue-producing and cost-containment opportunities. Assist in budget development at the service line level. In collaboration with the Finance Department, develops innovative service packages, which respond to stated or implied customer needs. Maintains current knowledge of competitor pricing and makes recommendations for appropriate pricing of services provided; develops vendor relationships and assist in contract selections. Develops and implements an annual marketing plan for the Orthopedic Services in conjunction with the Marketing Department. Plans programs and events to promote wellness and screening of orthopedic disease. Maintains positive community relations within the scope of the service line. Establishes and maintains relationships with other networks, hospitals, and physicians in order to develop and strengthen referral bases or contract affiliations, participates on appropriate system clinical councils and task forces. Facilitates integration on Orthopedic Services throughout the continuum of care, including integration of service across the health system. Responsible for compliance of policies and procedures with accreditation agency requirements, federal, state or local laws and regulations. Directs the performance improvement activities to assure the quality of care and service provided.QUALIFICATIONS: Bachelors degree in a clinical or business discipline and at least five years of proven leadership experience developing Orthopedic Services within a health care organization, a Masters degree strongly preferred. Demonstrated skill in leadership, finance/budgeting, marketing, physician relations and customer service. Strong communication skills required along with solid organizational and problem solving skills. Minimum of ten years progressive experience in a healthcare management role, five of those years in the Orthopedic service line. Experience in managing functions/departments located across multiple sites that have matrixed reporting relationships. Knowledge of current approaches to the delivery of orthopedic care.

Best Care / Best Careers

Responsible for the overall management of the Geriatric Primary Care clinic, the Physical Medicine/Rehabilitation acute and outpatient programs, and Spinal Cord Injury primary care clinic. Medical Director of a ninety (90) bed Community Living Center, and Home and Community Programs. Facilitates the development of research activities; fosters relationships with the University of Arizona, College of Medicine, and the placement of students/trainees in the area of geriatrics and rehabilitation.

This position supports Kaiser Permanente�s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT:Women�s ClinicSCHEDULE:Full-Time Regular, 40 Hours per Week, Day Shift, Monday through Friday: varies. Schedule to be dependant upon departmental needs.Position Summary:Manages a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains budgets and on-going staff development.Education/License/Certification:Bachelor�s degree or equivalent experience in health related field required. Master�s degree preferred. BLS certification required.Qualifications:Significant experience in both outpatient care and management/leadership roles required (usually 5 years). Significant supervisory experience required (usually 5 years). Knowledge of The Joint Commission, and other local, state, federal regulations. Demonstrated strong interpersonal communication skills. Must be able to work in a Labor/Management Partnership environment.Duties:Manages the operations of a large unit or multiple units in an outpatient facility. Ensures Assistants and staff provide the highest quality of care and are in compliance with The Joint Commission, federal, state, and local requirements. Collaborates with physicians and other healthcare providers in establishing, implementing, and maintaining patient care and quality service standards to meet members and internal client�s expectations.Acts as patient advocate resolving patient care issues. Designs and evaluates processes to improve systems and patient care results across the continuum of care. Develops and monitors budgets and resource allocations. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service. Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Provides ongoing staff development. Develops, implements, and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met. Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department.Manages and resolves human resource, labor relations, employee and department safety, and risk management issues. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP�s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures.In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer

Great opportunity for a Director, Business Office!

Establishes and enforces policies, procedures, standards and objectives. Directs and supervises staff as well as work flow. Position has budgetary or fiscal accountability. Position is responsible for approving timekeeping, employee evaluation, meeting applicable regulatory standards, approving supply orders and department strategic planning.

Serving a community area of more than 2 million people, Montefiore Medical Center is a major healthcare provider that offers an outstanding career experience. With us, youll have access to a wealth of resources and support, giving you the opportunity to strengthen your skills, grow as a leader and contribute to our continued success. Currently, were seeking an Assistant Administrator for our Department of Dentistry. If youre ready to make the most of your career with one of the nations largest and most prestigious medical centers, this is your chance. Our Department of Dentistry operates 7 dental clinics (with a total of 81 chairs) located throughout the Bronx. In this role you will supervise the departments associates, including site managers and supervisors. Responsibilities include overseeing daily activities of the department, developing and implementing policies and procedures, resolving departmental issues, and ensuring patient satisfaction and effective management of resources. In addition, youll develop educational and training programs committed to the professional growth of departmental staff. To qualify you must have a bachelors degree and 3 years experience managing a large workforce for a professional or non-professional organization. Previous healthcare experience is a plus. Strong communication, interpersonal, organizational and problem-solving skills are essential.

Imaging Clinical Collaboration Manager - Salt Lake City, UT

Headquartered in Salt Lake City, Intermountain Healthcare is a nonprofit system serving Utah and Idaho. One of the nations leading integrated healthcare systems, ranked # 1 or 2 by Modern Healthcare for all of the past eight years, Intermountain provides world-class service in 21 hospitals and more than 140 health centers, clinics, homecare and urgent care facilities. Intermountain has a reputation as a pioneer in continuous quality improvement and clinical programs. Being part of Intermountain means joining a world-class team and embarking on a career filled with opportunities, innovation and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region which drives our 29,000 employees and more than 3,300 physicians. Doctors, hospitals, and health plans work together to take healthcare to new levels of excellence. Intermountain is recognized as a leading healthcare system and a model for what is right in American medicine.The medical imaging system manager/clinical collaboration lead is responsible for coordinating Imaging IS strategy and for defining operational workflows and clinical requirements for imaging IT solutions. This position will work closing with IS leadership. The collaboration lead is the main point of communication to and from clinicians regarding imaging information systems strategies and is the main point of control for all imaging collaboration activities with clinicians. This position will identify standardized imaging operational workflows and will document, assist to implement, and audit compliance of the workflows. This position may have additional system accountabilities in implementation of new imaging business strategies now under development.B.S. degree and 7 years demonstrated health services management -OR- Masters degree and 5 years health services management is required. Masters degree preferred.Experience in Imaging dept. operations and management required.The incumbent should be highly respected, motivated and possess excellent leadership, interpersonal, and communication skills.Must also be able to handle multiple priorities effectively in a highly complex environment and have experience with and support for system planning, standardization, and process.The applicant needs to be self-motivated, task oriented and able to work with minimal direction and supervision.Understanding of IS concepts, structures, and processes required.Prior experience in a clinical IS environment working with department clinical systems preferred.

Regional VP of Case Management will plan, implement, organize and direct the care coordination activities throughout the Abrazo Health Care Hospital System. The Regional VP of Case Management will also work with hospital and corporate leadership to develop and execute a strategic plan for Case Management within the hospital system. Responsible for the region-wide oversight and evaluation of the Case Management Program. The Regional VP of Case Management will be intimately involved in the revenue cycle process, working closely with leaders in Admitting, Nursing, Health Information Management, Central Business Office and Denial Management. Bachelors of Science in Nursing or Nursing Degree from an Accredited Nursing School. Minimum of 7 -10 years of hospital Case Management and certification in case management (CCM).