Provides superior customer service to internal and external clients, customers and patients as referenced in the Service Excellence Standards for AEC.Exercises primary responsibility for a patient caseload, as assigned by supervisor; functions as a case manager when necessaryProvides assessments and customized treatment programs to patients in their homes, with the goal of improving mobility, restoring function, relieving pain, and preventing or limiting permanent disability.Responsible for reviewing all admission OASIS data and discussing with primary nurse if therapy is not primaryAccurately, promptly and thoroughly documents patient care observations, interventions and evaluationsRestores, maintains and promotes overall fitness and healthAssumes accountability for own professional practice in achieving patient outcomesAttends and participates in multidisciplinary team meetings as scheduled by Clinical SupervisorDirects and aids patients in active and passive exercises; performs manual therapy techniques; performs therapeutic exercise, with and without equipmentProvides guidance to family members and caregiversOrients PTA to patient POC need and monitors PTA progress in following plan of care to meet optimal patient outcomesSupervises and orients Home Care Aide to plan of care according to regulatory requirementsMonitors patient progress to ensure accomplishment of patient goals and optimum patient outcomes; initiates changes as necessary and appropriate to roleCompletes OASIS timepoint assessmentsCollaborates with PI staffSuccessfully completes OASIS competency visit annuallyParticipates in weekly case conferencingCollaborates and communicates with other health care providers to ensure quality and continuity of careOrients new patients to range of services provided by the agencyActs as the liaison between patient/family and homecare personnel to ensure necessary care is provided promptly and effectivelyEnsures effective communication by checking voice mails twice per day and downloading PDA at least twice dailyCollaborates with scheduling department to ensure patients are visited according to treatment plan, and fulfilling any productivity expectationAssumes accountability regarding communicating changes on patient schedules to Clinical Scheduler, and works with scheduling to maintain productivity levels if scheduled patient visits drop offAttends and participates in clinical inservices, trainings, etc.Adheres to the mission of the agency