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Through growth and change, the Gila River Health Care remains committed to provide quality medical care to meet the health needs of the community.

Performs case management and acts as a clinical liaison in providing clinical oversight and supportive services for needed diabetes health services MINIMUM QUALIFICATIONS: 1. Masters degree in Social Work or closely related field; equivalent combination of education and experience; Arizona State Licensed Social worker or eligible for licensure in the State of Arizona preferred 2. Must have at least 2 years previous case management experience; Native American population preferred 3. Current valid State of Arizona driver´s license; fingerprint clearance to work with children upon hire ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Serves as primary contact/clinical liaison to patients and patient´s families to ensure delivery of effective and appropriate treatment 2. Determines appropriate referral services based on recommended treatment plan 3. Monitors patient progress against goals; updates progress notes in patient chart of all patient contacts 4. Collaborates with patient, family members and other involved parties to assess barriers to attainment of goals and/or resources 5. Collaborates with patient, family members and other involved parties to develop and implement a service plan, explain service options with advantages and disadvantages 6. Manages and oversees care coordination of assigned case load to ensure delivery of all covered services identified for continuity of care across all levels of care and involved providers 7. Performs assessment of patient, develops treatment/service plan to meet determined care needs; revises care plan as appropriate using a strengths based, client centered, family focused, culturally responsive and collaborative approach 8. Investigates and follows up on patient complaints to ensure timely response and/or appropriate resolution to concerns/issues 9. Identifies appropriate community resources and performs follow up as appropriate 10. Conducts patient visits to monitor progress and determine suitability of environment for successful treatment outcomes 11. Works closely and cooperatively with peers to review and/or revise standards, policy and procedure manuals based on findings and/or recommendations 12. Receives and responds to all patient complaints; researches issues for corrective action as appropriate based on findings; escalates physician/provider issues to appropriate parties and identifies alternative solutions 13. Participates in departmental orientation, on the job training and quality assurance programs/initiatives 14. Participates in a variety of department and hospital educational programs to maintain current skill and competency levels; identifies and discusses performance or training needs with Supervisor -------------------------------------------------------------------------------- Additional InformationPosition Type : Full TimeShift : DayRef Code: GRHC 09-227

Performs case management and acts as a clinical liaison in providing clinical oversight and supportive services for needed diabetes health services, acts as a resource for staff MINIMUM QUALIFICATIONS: 1. Master’s degree in Social Work or closely related field; equivalent combination of education and experience; Arizona State Licensed Clinical Social Worker (LCSW). 2. Must have at least 1 years previous case management and supervisory experience; Native American population preferred 3. Current valid State of Arizona driver’s license; fingerprint clearance to work with children upon hire ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Acts as a resource for staff 2. Serves as primary contact/clinical liaison to patients and patient’s families to ensure delivery of effective and appropriate treatment 3. Determines appropriate referral services based on recommended treatment plan 4. Monitors patient progress against goals; updates progress notes in patient chart of all patient contacts 5. Collaborates with patient, family members and other involved parties to assess barriers to attainment of goals and/or resources 6. Collaborates with patient, family members and other involved parties to develop and implement a service plan, explain service options with advantages and disadvantages 7. Manages and oversees care coordination of assigned case load to ensure delivery of all covered services identified for continuity of care across all levels of care and involved providers 8. Performs assessment of patient, develops treatment/service plan to meet determined care needs; revises care plan as appropriate using a strengths based, client centered, family focused, culturally responsive and collaborative approach 9. Investigates and follows up on patient complaints to ensure timely response and/or appropriate resolution to concerns/issues 10. Identifies appropriate community resources and performs follow up as appropriate 11. Conducts patient visits to monitor progress and determine suitability of environment for successful treatment outcomes 12. Works closely and cooperatively with peers to review and/or revise standards, policy and procedure manuals based on findings and/or recommendations 13. Receives and responds to all patient complaints; researches issues for corrective action as appropriate based on findings; escalates physician/provider issues to appropriate parties and identifies alternative solutions 14. Participates in departmental orientation, on the job training and quality assurance programs/initiatives 15. Participates in a variety of department and hospital educational programs to maintain current skill and competency levels; identifies and discusses performance or training needs with Supervisor -------------------------------------------------------------------------------- Additional InformationPosition Type : Full TimeShift : DayRef Code: GRHC 09-178

Through growth and change, the Gila River Health Care remains committed to provide quality medical care to meet the health needs of the community.

JOB SUMMARY: Plans, directs, manages and evaluates overall administrative operations of the Behavioral Health Clinic to ensure highest quality developmentally appropriate patient care to children, adolescents and adults; performs case management of assigned behavioral health patients to ensure coordination of services in accordance with established treatment plan MINIMUM QUALIFICATIONS: 1. Masters degree in Counseling, Social Work or closely related field; equivalent combination of education and experience may substitute 2. Must have 2 years previous progressive administrative management 3. Current State of Arizona Independent Behavioral Health Professional License ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Directs, manages and supervises daily administrative operations of the Behavioral Health Clinic to ensure highest quality appropriate patient care consistent with established professional, regulatory and governmental standards 2. Develops clinical and financial outcome measures, related tracking and monitoring systems and a mechanism to integrate efforts into organization-wide Quality Improvement systems 3. Develops and implements policies and procedures to ensure compliance with all federal, state, tribal, licensing and regulatory requirements and practices 4. Works closely and collaboratively with a variety of community, local, state and other agencies to ensure continuity of care and services provided to patients 5. Resolves complex therapeutic/counseling issues and/or investigates patient/family complaints to ensure consistency/appropriateness of therapy to meet patient needs 6. Performs Behavioral Health assessment of patient, develops treatment/service plan to meet determined care needs; revises care plan as appropriate 7. Serves as primary contact/clinical liaison to patients and patients families to ensure delivery of effective and appropriate treatment in accordance with established plan of care 8. Develops, implements and maintains standards, systems and processes to ensure excellence of assigned areas which supports the mission, goals and objectives of the hospital 9. Develops, manages and supervises purchasing and management of equipment and therapeutic supplies for safe appropriate delivery of care 10. Works collaboratively with a variety of stakeholders to recommend, develop and implement methods/procedures for coordination of services with related patient care activities. 11. Develops, maintains and fosters integration of behavioral health assessment as part of overall health plan 12. Works closely and collaboratively with local resources to ensure integration of traditional counseling methods to meet needs of community 13. Develops and maintains effective working partnerships with providers by facilitating appropriate involvement in departmental planning and operations to ensure a collaborative work environment 14. Prepares monthly progress/operational report; identifies areas of improvement, concern and recommended 15. Plans, develops and manages department strategies and operational budgets to ensure provision of services consistent with desired objectives delivered responsibly 16. Acts as primary spokesperson and inter-agency representative for the program and related services to increase awareness and understanding 17. Develops and supervises staff through provision of timely feedback and use of appropriate Human Resource policies and tools to ensure maintenance of desired performance and quality standards 18. Participates in departmental orientation, on the job training and quality assurance programs/initiatives 19. Participates in a variety of department and hospital educational programs to maintain current skills and competency levels; identifies and discusses performance or training needs with Supervisor -------------------------------------------------------------------------------- Additional InformationPosition Type : Full TimeShift : DayRef Code: GRHC 09-203