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How much information, as a manager, should you share with your staff – particularly about potential operational problems? Sincerely, Spread it around? Dear Spread: Obviously, you can't tell confidential information. Beyond that, not everyone agrees with me, but I give as much information as I have. But I'm also careful to give good news as well as bad news, make sure my whole staff is informed, and give it as soon as I have the information. My reasons for doing this include: • I believe that staff
members are entitled to know;
• In most cases, the
staff senses something is cooking, and are either
gossiping about it or worrying about it;
• If it's good news,
by telling them, I give the credit where the credit
is due – to the staff;
• If it's unhappy news,
I engage them early and get their input in developing
a plan to handle the situation;
• I believe keeping the
staff informed contributes to team spirit;
• I believe giving them
information educates them about the inner workings
of the department;
• It gives the impression
of living in a constantly changing organization,
which helps the whole department deal better with
change when it occurs. ♦We're now having some of our other writers help out answering the "Dear Cindy" questions. Enjoy! Discuss This ArticleHave something you'd like to say? Tell us what you think! Read and post comments for this article. Like this answer? Read more questions! Browse our archive of 1,294 career questions. Also, see our master index of all MedHunters articles! Find a JobChoose your career: MedHunters is the world's biggest healthcare job board. Our job directory has 18,138 jobs with 2,502 hospitals and other direct employers. We want you to find your next job on MedHunters. Need Help? Call us at 1-888-884-8242, email us at info@medhunters.com or sign up now. Do you have a career-related question? Email us at: DearCindy@medhunters.com. |
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