Job Details: Director Support Services

Company: HCA - The Healthcare Company – Founded by physicians for physicians, HCA offers the finest facilities in America. Eleven of its hospitals are in the top 100!

Description: Organization, implementation, planning and delivery of programs and services designed to support the billing, coding and compliance
DUTIES INCLUDE BUT ARE NOT LIMITED TO:

1. Assists in the direction and management of projects as assigned. Supervise all Certified Professional Coders (CPCs) and deploy the 3M coding software program. Serve as point of contact and support for the Corporate Regulations Department.

2. Standardize and update division fee schedules, root cause denials and serve as point of contact for the CBO. Monitor and provide statistical and other analysis of coding and billing trends as required.

3. Builds relationships with internal and external stakeholders for problem resolution.

4. Serve as the point of contact for provider enrollment, follow up on provider number applications and ensure physicians receive their provider numbers in a timely fashion. Acts as a resource for coding and billing operations issues.

5. Develops and conducts training sessions on coding and billing operations and company policies, in support of and in conjunction with HCA Regulatory Support.

6. Ensure staff competence on various practice management systems and coordinate orientation for new staff. Promotes professional growth and development in the areas of coding and billing operations by supporting HCAPS physician practices certified coders.

7. Serve as Ethics and Compliance Officers, complete quarterly reports, perform investigations as requested. Serve as point of contact for Corporate Ethics and Compliance Department and maintain strictest confidentiality.

8. Available to serve as an interim practice manager as needed and perform special projects as assigned. Assist Internal Audit, Ethics and Compliance, Regulatory Support, Legal and other departments as appropriate.

9. Monitoring and education of physicians on documentation principles and company policies and procedures to ensure complete accurate and consistent coding.

10. Performs related work and projects as required.

11. Perform surveys and report results regarding patient satisfaction.


KNOWLEDGE, SKILLS & ABILITIES - This position requires:

1. Expertise in billing, coding, and payor operations.

2. Skill in exercising initiative, judgment, discretion, and decision-making to achieve organizational objectives.

3. Knowledge of HCA policies, procedures, systems and objectives.

4. Aptitude for establishing and maintaining effective working relationships.

5. Experience in building effective communications between all levels of personnel.

6. Skill in problem-identification and problem-resolution.

7. Must be detail-oriented and able to meet targeted deadlines.

8. Must be computer literate.

EDUCATION - Bachelor's degree in Business Administration or related field preferred. Training in Medical Terminology, Anatomy and Physiology, and Health Law would be helpful.

EXPERIENCE - Three years of practice management experience required. Five years of experience in physician coding and/or reimbursement activities is required. In addition strong presentation skills and previous medical chart review experience is preferred.

CERTIFICATE/LICENSE - Certified Procedural Coder (CPC) or CCS-P preferred. RHIA, RHIT, will be considered with the required experience in physician billing and coding.
Please apply online!

Posting Date: Dec 7 07