Job Details: Human Resource / Operations Manager

Description: Progressive private practice neurology group with 20 providers, 7 locations, 130 employees, sleep labs, MRIs, diagnostic services in search of experienced HR and operations manager to be a key member of the management team.
1. Human Resource management
- Creating an exceptional staff
-Recruiting, interviewing, hiring, coaching, terminating, and ensuring the proper people are in the proper jobs
-Daily supervision of main office staff
-Oversight, communication & support for satellite office staff and off site technicians.
-Staff training and development
-Organization of efficient and effective workflow
-Team building & corporate culture development
-Benefits management
-Overall benefits management for all group insurance plans (health, dental, life, std, ltd) and retirement plan - (401k & profit sharing).
-Physician benefits management.
-New employee orientation, enrollment in insurance plans for new employees and process additions/deletions during open enrollment, assistance with benefits issues, etc.
-Payroll oversight and coordination
-We use Paychex to process payroll, you would oversee, bookkeeper does all entry
-Policies and procedures
-Maintain an employee handbook with the overall NNA policies and procedures for human resources; update as necessary.
-Develop and maintain job descriptions, policy & procedure manuals for specific duties and departments.
-Development of operational protocols for specific service lines or specialty clinics.

2. Operations management
-HIPPA and Compliance management
-Internal and external forms, documents, communications.
-Effective and efficient procedures for workflow, patient flow, and documentation management.
-Patient and staff satisfaction
-Operational and building issues
-Telephone systems, scripts, and protocols.
-General maintenance and day to day issues
-Development of operational protocols for specific service lines or specialty clinics.
-Day to day problems, conflicts, issues and just about anything that may come up that needs resolution, including patient or staff complaints.
-Facilitate monthly Team Leader Meeting
-Attend monthly Board of Director's Meeting

3Practice development
-Assist in marketing efforts - physician liaisons and external marketing.
-Assist administrator in practice development efforts, both external and internal.
-Assist in analysis and development of new service lines.
-Assist in physician recruiting, relations and support.

4. Other duties
-Management of malpractice insurance claims and issues with carrier. Administrator handles renewals and financial arrangements.
-Oversight of physician credentialing - hospital and insurance carriers
-Other duties as assigned.
E-mail resumes to fluecke@nnadoc.com
You can checkout our website at www.nnadoc.com

Posting Date: Jul 10 08