Job Details: Registrar/Dispatcher

Company: St. Catherine Hospital – For more than seventy years, St. Catherine Hospital’s mission has been to serve families with quality health care in a Christian environment wherein the healing of the whole person can take place.

Description: Registrar/Dispatcher - Garden City, KS
Job Summary:
- Register patients in Emergency Room Area
- Answer all incoming calls to hospital and transfer to appropriate area
- Monitor EMS traffic

Essential Duties:
Register patients efficiently and accurately, obtaining appropriate signatures, completing all required forms and providing patient information as required by state and federal regulations.

Verify insurance information according to department procedures and ensure that required pre-authorizations/pre-certifications have been obtained, if applicable.

Coordinate registration and diagnosis information with physician offices and service areas to minimize the inconvenience to the patient.

Requests and collects cash from patients according to policy and procedures. Inform patients of their payment options, including payment plans, financial assistance programs and compassionate care program.

When necessary, visit patients in their room to complete or validate account information.

Answer hospital switchboard and transfer calls to appropriate department

Monitor EMS traffic and keep ER department aware of incoming ambulances

Education:
High school graduate or equivalent (GED).

Experience:
One year experience in a hospital admitting department preferred.

License/Certification:
None required.

Additional Responsibilities:

Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

Adheres to and exhibits our core values:

Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.

Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.

Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.

Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.

Adheres to organizational and department specific safety standards and guidelines.

Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers
Please Apply Online

Posting Date: Sep 25 08