Imaging Systems Administrator - North Texas Division
Medical Center of Arlington
North-Dallas/Ft. Worth, Texas
The Imaging Systems Administrator serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility.
Imaging Systems Administrator - North Texas Division(Job Number: 60474451)
Texas - North-Dallas/Ft. Worth
Schedule: Full-time
Description
GENERAL SUMMARY OF DUTIES
The Imaging Systems Administrator serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Primary responsibilities include performing as the project lead for implementing medical imaging systems, administering and supporting PACS, CVIS PACS, and technical medical imaging interfaces and related technologies (e.g., voice recognition), supporting outpatient medical imaging, and providing second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources.
The Imaging Systems Administrator ensures system design, interface functionality, and clinical processes are coordinated and functioning effectively. This individual performs application maintenance and testing of application upgrades and fixes. The Imaging Systems Administrator provides input to division policies and procedures, training, and best practices for use within the facility, delivers hands-on training, and assists in implementing division standardization, utilization, integration and optimization plans for medical imaging applications and related technologies. A Medical Imaging Systems Administrator may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.
SUPERVISOR
- Manager, Imaging Systems
SUPERVISES
- N/A
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
* Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility.
* Performs as the project lead for implementing medical imaging applications.
* Administers and supports PACS, CVIS PACS, and technical medical imaging interfaces and related technologies (e.g., voice recognition).
* Supports outpatient medical imaging.
* Provides second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues.
* Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of medical imaging application incidents and requests.
* Ensures medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively.
* Performs medical imaging application maintenance and testing.
* Provides input to division policies and procedures, and training for medical imaging applications and processes.
* Collaborates in Imaging Teams identification and deployment of medical imaging applications best practices.
* Works with the Imaging and Clinical Application Teams to actively promote and implement division standardization, utilization, integration and optimization plans for medical imaging applications.
* Collaborates in Imaging Teams development of standard medical imaging education & documentation.
* Delivers hands-on training for medical imaging applications.
* Performs medical imaging application installation account set up.
* Reviews and provides input to Information Security plans regarding medical imaging security requirements.
* Provides input regarding roles and access to meet HIPAA requirements on medical imaging applications.
* Participates in the testing and implementation of clinical applications where medical imaging applications integrate with those clinical applications.
* Works with Physician Support Coordinators as a subject matter expert on medical imaging applications for physicians and their offices, to ensure physicians can access images at hospitals, offices and homes.
* Coordinates and manages vendor support for medical imaging solutions.
* Promotes medical imaging application security and confidentiality and helps ensure compliance.
* Participates in configuration of medical imaging modalities.
* Provides on-call assistance as needed.
* Performs quality audits and tracks metrics related to medical imaging system use; coordinates the execution and use of tools for audits.
* Builds strong relationships at the facility with core customer base for medical imaging applications.
* Adheres to Code of Conduct and Mission & Value Statement.
* Participate in special projects as needed and performs other duties as assigned.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Required
Medical imaging operations and process understanding
Understands pertinent accreditation guidelines, such as JCAHO
Demonstrated ability to establish and build strong relationships across a broad range of personality types
Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
Demonstrated customer orientation
Excellent leadership and teaching abilities
Demonstrated advanced computer skills
Must be able to drive to assigned sites to complete work
Preferred
Customer service orientation and/or training
EDUCATION
Bachelors degree preferred
EXPERIENCE
Two years experience in medical imaging applications
Working knowledge of computer-based medical imaging applications
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