Regional Director, Process Improvement
Abrazo Health Care
Phoenix, Arizona
Under general supervision of the Director of Quality, is responsible for facilitating continuous improvement activities.
GENERAL SUMMARY: Under general supervision of the Director of Quality, is responsible for facilitating continuous improvement activities using the Lean methodology
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Coach and support teams and individuals on properly identifying the 7 wastes
Teach and train teams and individuals on the application of problem specific tools to support the Kaizen Activity
Facilitate the deployment of capable and successful Kaizen teams for the purpose of elimination of waste
As applicable coordinate the documentation of Kaizen/experiment using standard Lean tools
Insure proper implementation and continued follow-up until Kaizen/experiment is hardwired
Conduct regular observations of completed Kaizen/experiments to support and coach
Provide input and recommendations for further continuous improvement activities to area managers
Support the development and implementation of organizational wide Lean learning.
Establish and grow relationships with those closest to the work
KNOWLEDGE, EXPERIENCE, AND OTHER JOB REQUIREMENTS:
The level of knowledge equivalent to that is normally acquired through completion of a Bachelors Degree
Strong leadership, coaching and teaching abilities
Five years of related experience, including first hand experience leading and conducting Kaizen events preferably in a health care environment
Candidate must be able to demonstrate first hand knowledge and proper use of Lean as a business strategy
Strong analytical, organizational and problem solving skills
Exceptional communication (primarily verbal and listening) skills with ability to interact effectively with all levels throughout the organization.
Knowledge of personal computer applications (Excel, word, etc.)
WORKING CONDITIONS:
Normal sedentary office environment.
Work requires frequent mental/visual effort in reviewing documents
The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, and abilities associated with the job.
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