The Executive Director is responsible for overall leadership, management and success of their community.
The Executive Director is responsible for overall leadership, management and success of their community. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales & Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our mission and values, a positive atmosphere in the community for residents, family & friends, and all team members. Core CompetenciesBuilding a Successful Team, Building Customer Loyalty, Building Trust, Business Acumen, Decision Making, Delegating Responsibility, Developing Others, Driving for Results, Facilitating Change, Planning and Organizing, Sales Ability / Persuasiveness Experience and Qualifications: -Passion for working with seniors -Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community -College degree preferred; degree and management experience may be required per state requirements -Administrators License / certification may be required per state requirements -Previous sales experience preferred -Previous management experience including hiring , coaching, performance management, daily operations supervision & discipline -Demonstration of success in managing operating expenses -Ability to handle multiple priorities effectively -Ability to delegate assignments to the appropriate individuals -Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations -Proficient in organizational, time management skills -Demonstrates good judgment, problem solving and decision making skills -Demonstration of proficiency in computer skills, Microsoft Office & Sunrise applications with the ability to learn new applications -As applicable, all Sunrise team members who drive a Sunrise vehicle must review & sign the Driver job description, understand the key essential duties for safety -Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times