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The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life.

The Rehab Community Relations Liaison is responsible for achieving Physical Medicine and Rehabilitation strategic organizational goals through: Understanding and attracting an appropriate mix of customers (patients/families, referral sources, and payors). Enhancing our customer focus within rehab services and communicating with target populations about such services. Improving customer awareness of, access to, and satisfaction with our services. Minimum Requirements Previous experience in strategic planning, direct marketing and promotion of clinical services is required. Minimum of three (3) years of previous clinical experience is required. Rehab specific experience is preferred. Previous experience with development of both print and electronic media preferred. Experience in Database management (Microsoft Access & Excel) is required. Proficient in Microsoft Office Professional (includes Word, Excel, and Power Point). Able to communicate verbally and in writing. Able to engage in public speaking, public presentations, and professional publishing. Able to work independently. Able to organize and prioritize the multiple demands of the position. Education/Licenses/Certifications A licensed Registered Nurse is required. CRRN preferred. BSN preferred.

- The Physical Therapist II is responsible for evaluating and setting up treatment programs for patients. - He or she is then responsible for following through with the program, reevaluating and eventually discharging the patient. - The Physical Therapists II may delegate appropriate portions of the treatment program to supportive personnel, supervising them accordingly. - Additionally, he or she is responsible for coordinating and leading a committee or task force dealing with the improvement of the department or program. - Evaluation of patients. Development of treatment program.- Carrying out of treatment program. - Range of Motion, Strengthening/Exercise, Hydrotherapy, Balance activities, Coordination, Functional Activities, Ambulation, Massage, Physical Modalities.- Communication/Documentation. - Teaching patient, family education.Minimum Requirements- Two years of experience as a Licensed Physical Therapist preferred; however new grads are welcome to apply! - Able to clearly communicate verbally and in writing to patients, patient�s families, staff and physicians. - Ability to read basic documentation forms for charting purposes and read medical records. - Ability to work well with others. - Ability to support patients weighing 150+ lbs. - Ability to stand for 1-2 hours at a time and move about the facility freely. - Ability to stoop and kneel for short periods throughout the day. - Ability to identify occupational hazards and use safety precautions. - Ability to use therapeutic modalities. - Competent in evaluation and treatment skills of primary patient diagnostic groups of service area in which working (ie. Orthopedics, neurological rehabilitation, work rehabilitation).Education/Licenses/CertificationsValid and current Washington State Physical Therapy License. Additional Information MultiCare is an equal opportunity employer that celebrates diversity at all levels of our organization. EOE/AA/M/F/D/VLearn more at www.multicarejobs.org

The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life.

Responsible for designing, directing, and implementing a customer service strategy and program for MultiCare Good Samaritan Hospital to achieve desired outcomes and organizational objectives and results. Position Summary The Program Director - Customer Service and the Patient Family Experience is responsible for designing, directing, and implementing a customer service strategy and program for MultiCare Good Samaritan Hospital to achieve desired outcomes and organizational objectives and results. This will include development and delivery of service training, assessing and modifying internal customer service processes, benchmarking, reporting and tracking, and developing tactics to improve customer service for MGSH. The incumbent will work with others within the organization and throughout the MultiCare system in the development of the customer service and patient family experience program, creating a culture of service, and a culture of Patient Family Centered Care.Minimum Requirements - Five years experience in roles that encompass customer service activities, programs, leadership and achievement of expected targets, objectives and results- Three years experience in supervisory or other formal leadership role- Experience in a health care related field or organization; clinical background strongly preferred- Experience in designing customer service programs to support organizational goals and deliver resultsEducation/Licenses/Certifications - Bachelor degree in business, education, organizational development or related field- Master´s degree preferred