Provides leadership and oversight of the measurement and reporting of quality and patient safety data for the Medical Centers Quality and Safety Committees, publicly reported measures, as well as key service lines. Responsible for selecting and/or developing tools to enable Medical Center leadership to monitor the progress of quality and patient safety. Works closely with quality teams, division leaders, and quality project managers to develop measurement tools and reporting processes. Manages external reporting requirements in collaboration with the Manager of Public Accountability, including, but not limited to, ensuring any required data feeds are in place and functioning properly. Manages staff and the business functions of the department in collaboration with the Manager of Analytics. This position reports to the Senior Director for Quality and Patient Safety. Masters degree required, doctorate preferred in related field (e.g. public health, Informatics, Statistics, etc.); or Masters prepared clinician with strong knowledge of health care analytics. Minimum of five years of experience in healthcare analysis is required, preferably within an academic medical center. Background in quality improvement, science of safety, statistics, health services research or outcomes research strongly preferred. Experience in planning and indicator development. Knowledge of research and data reports based on science of improvement. Knowledge of systems thinking, including the ability to share these concepts with staff, leadership, and faculty. Knowledge and understanding of customer satisfaction measurement. Supervisory/management experience is required. Strong prioritization and project management skills essential. Excellent communication, presentation, and team facilitation skills. High degree of professionalism and initiative. Advanced computer skills required, including Microsoft Access, Microsoft Excel, SAS or SPSS, and Crystal Report writing. Ability to relate to many levels in the organization, including physicians, executives, managers, and front line staff. Ability to effectively prioritize time-sensitive requests for information with finite resources. Ability to coach decision makers regarding best approaches, interpretation of results, and to advise internal customers on underlying trends and potential causes of variation, as well as recommended courses of action. This position will have system level responsibility and will work within the Center for Innovation and Transformational Change in the Dept of Quality and Patient Safety. They will work closely with Performance Improvement and will include a link to research.