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Patient Care Coordinator/Case Mgr

This position supports Kaiser Permanente�s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT:Coordination of CareSCHEDULE:Part-time regular, 24 hours per week, Day shift, schedule dependant upon departmental needs.Week 1: Monday, Tuesday, Friday, SaturdayWeek 2: Sunday, Monday Position Summary: Performs utilization management activities, discharge planning, and care coordination across the continuum of care in collaboration with the physician and other members of the health care team.Education/License/Certification: BSN or BA in health care related field or Diploma/Associate Degree Nursing (ADN) with comparable years of experience required. Master�s Degree preferred. Graduate of accredited school of nursing, BLS Certification, and current California RN licensure required.Qualifications:Experience (usually 2+ years) in direct patient care delivery and management. Demonstrated experience in utilization review, case management, and discharge planning preferred(usually 2+ years). Knowledge of the Nurse Practice Act, The Joint Commission, DMHC, CMS, NCQA,HIPPA, ERISA, EMTALA and all other applicable federal/state/local laws and regulations. Demonstrated strong communication and customer service skills, problem-solving, critical thinking, and clinical judgment abilities. Fundamental word processing and computer navigation skills, and the ability to interpret and use analytic data in day to day operations. Knowledge of healthcare benefits associated with various business lines (Medicare/KPSA, Commercial/KFH, Medi-Cal, Federal, etc.).Duties: Utilization Management :Performs daily preadmission, admission, and concurrent utilization reviews using guidelines, institutional policies/procedures, and other information to determine appropriate levels of care and readiness for discharge. Escalates utilization and system problems which have not been resolved at the local level to the next level (RM/UM Director, CCL, DHO, etc.), immediately. Monitors the progression of the plan of care and facilitates discussions with the multi-disciplinary teams. Educates other healthcare team members on utilization and cost containment initiatives. Collaborates with and provides information to patients, families, physicians, and staff regarding the provisions of care. Incorporates and counsels on the correct and consistent application, interpretation, and utilization of member health care benefits (including transition of care).Discharge Planning:Ensures continuity of care through communication in rounds and written documentation, level of care recommendations, transfer coordination, discharge planning and obtaining authorizations/approvals as needed for outside services for the patient. Develops, evaluates, and coordinates a comprehensive discharge plan in conjunction with the patient/family, physician, nursing , social services, and other healthcare providers and agencies.Performance Improvement:Monitors care processes to provide cost-effective implementation and evaluation of utilization management and patient care activities, initiatives, and protocols. Participates in the development and implementation of guidelines, preprinted physician orders, care paths, etc. for patient care. Identifies and assists in the implementation of opportunities for cost-savings and improvements in the quality of care across the continuum. Develops, collects, trends, and analyzes data relevant to the utilization of healthcare resources including avoidable/variance days, readmissions, one-day stays, DRGs, LOS, etc. Participates in the development, implementation, communication, maintenance and monitoring of local UM Work plan initiatives.Administrative and Regulatory:Shares accountability with the UM Manager for planning, developing, and managing the department budget. Participates in interviewing, makes hiring recommendations, orients and provides on-going supervision of support staff. Provides input into the performance evaluations of team members. May plan and control work assignments and special projects of team members. Assists in developing, implementing and maintaining utilization management policies and procedures. Conducts UM, care coordination, and discharge planning activities according to all applicable regulatory requirements (see qualifications).Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP�s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer

This position supports Kaiser Permanente�s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT:Coordination of CareSCHEDULE:Part-time regular, 24 hours per week, Day shift, schedule dependant upon departmental needs.Week 1:Sunday, Wednesday, FridayWeek 2: Wednesday, Friday, SaturdayPosition Summary:Performs utilization management activities, discharge planning, and care coordination across the continuum of care in collaboration with the physician and other members of the health care team.Education/License/Certification:BSN or BA in health care related field or Diploma/Associate Degree Nursing (ADN) with comparable years of experience required. Master�s Degree preferred. Graduate of accredited school of nursing, BLS Certification, and current California RN licensure required.Qualifications:Experience (usually 2+ years) in direct patient care delivery and management. Demonstrated experience in utilization review, case management, and discharge planning preferred(usually 2+ years). Knowledge of the Nurse Practice Act, The Joint Commission, DMHC, CMS, NCQA,HIPPA, ERISA, EMTALA and all other applicable federal/state/local laws and regulations. Demonstrated strong communication and customer service skills, problem-solving, critical thinking, and clinical judgment abilities. Fundamental word processing and computer navigation skills, and the ability to interpret and use analytic data in day to day operations. Knowledge of healthcare benefits associated with various business lines (Medicare/KPSA, Commercial/KFH, Medi-Cal, Federal, etc.).Duties: Utilization Management:Performs daily preadmission, admission, and concurrent utilization reviews using guidelines, institutional policies/procedures, and other information to determine appropriate levels of care and readiness for discharge. Escalates utilization and system problems which have not been resolved at the local level to the next level (RM/UM Director, CCL, DHO, etc.), immediately. Monitors the progression of the plan of care and facilitates discussions with the multi-disciplinary teams. Educates other healthcare team members on utilization and cost containment initiatives. Collaborates with and provides information to patients, families, physicians, and staff regarding the provisions of care. Incorporates and counsels on the correct and consistent application, interpretation, and utilization of member health care benefits (including transition of care).Discharge Planning:Ensures continuity of care through communication in rounds and written documentation, level of care recommendations, transfer coordination, discharge planning and obtaining authorizations/approvals as needed for outside services for the patient. Develops, evaluates, and coordinates a comprehensive discharge plan in conjunction with the patient/family, physician, nursing , social services, and other healthcare providers and agencies.Performance Improvement:Monitors care processes to provide cost-effective implementation and evaluation of utilization management and patient care activities, initiatives, and protocols. Participates in the development and implementation of guidelines, preprinted physician orders, care paths, etc. for patient care. Identifies and assists in the implementation of opportunities for cost-savings and improvements in the quality of care across the continuum. Develops, collects, trends, and analyzes data relevant to the utilization of healthcare resources including avoidable/variance days, readmissions, one-day stays, DRGs, LOS, etc. Participates in the development, implementation, communication, maintenance and monitoring of local UM Work plan initiatives.Administrative and Regulatory:Shares accountability with the UM Manager for planning, developing, and managing the department budget. Participates in interviewing, makes hiring recommendations, orients and provides on-going supervision of support staff. Provides input into the performance evaluations of team members. May plan and control work assignments and special projects of team members. Assists in developing, implementing and maintaining utilization management policies and procedures. Conducts UM, care coordination, and discharge planning activities according to all applicable regulatory requirements (see qualifications).Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP�s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer

Department Manager/Leader

This position supports Kaiser Permanente�s code of conduct and compliance by adhering to all lawsand regulations, accreditation and Licensure requirements, and internal policies and procedures.Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT: PerinatalSCHEDULE: Full-time regular, 40 Hours per Week, Day Shift, Monday through Friday: 8:00-4:00PM.Schedule and hours dependent upon departmental needs.Position Summary: Manages 24-hour departments providing patient care services. Ensures staff providehigh quality, accessible, cost effective care, and patient focused services to members across thecontinuum, which comply with local, state, and federal requirements. Develops and maintains clinicalstandards of care and practice; responsible for all resource budgeting, selection and development.Education/License/Certification: BSN or BA in health care related field strongly preferred. Masters degree preferred. Graduate of accredited school of nursing. Current California RN license required. BLS certificate required.Qualifications: Extensive nursing experience in both patient care and management/leadership rolesrequired (usually 5 years). Knowledge of Nurse Practice Act, The Joint Commission, and other local,state, federal regulations. Previous supervisory experience required (usually 4 years). Demonstratedstrong interpersonal communication skills.Preferred Qualifications: 5 years of clinical experience, manager experience preferredDuties: Manages the operations of 24-hour departments that may be at multiple locations. EnsuresAssistants and staff provide the highest quality of care and are in compliance with the NursingPractice Act, The Joint Commission, federal, state, and local requirements. Establishes, implements,and maintains patient care and service standards to meet members and internal clients expectations.Designs and evaluates processes to improve systems and patient care results across the continuum ofcare. Develops and monitors budgets for the appropriate use of human and material resources.Monitors financial performance and identifies and implements strategies to reduce costs and improvequality of care/service. Determines the appropriate staff mix for department and develops processesto screen, interview, hire, train, and maintain the competency of all department staff. Ensures ongoing staff development. Develops, implements, and monitors departmental policy and procedures whichsupport the organizations goals and business objectives and ensures they are met. Oversees anddevelops standards of care and standards of practice, directs fiscal management, and qualityimprovement activities. Manages and resolves human resource, employee and department safety, andrisk management issues.Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, KaiserPermanente reserves the right to reevaluate and change job descriptions, or to change such positionsfrom salaried to hourly pay status. Such changes are generally implemented only after notice isgiven to affected employees.Consistently supports compliance and the Principles of Responsibility (KP�s code of conduct) bymaintaining confidentiality, protecting the assets of the organization, acting with ethics andintegrity, reporting non-compliance, and adhering to applicable Federal and State laws andregulations, accreditation and licensure requirements, and KP policies and procedures.In addition to defined technical requirements, accountable for consistently demonstrating servicebehaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission aswell as specific departmental/organizational initiatives. Also accountable for consistentlydemonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior andculturally sensitive service to each other, to our members, and to purchasers, contracted providersand vendors.PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer -

This position supports Kaiser Permanente´s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT: Adult ServicesSCHEDULE: On-call, 0 Hours/Week, Day Shift. 7:00AM-3:30PM. Schedule dependant upon departmental needs.Position Summary: Manages activities of the unit(s), monitors quality, service and utilization standards. Supervises the day to day shift activities.Education/License/Certification: BSN or BA in health care related field preferred. Graduate of accredited school of nursing. Current California RN license required. Current BLS certification required and ALCS certification strongly preferred.Qualifications: Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, and budgeting. Knowledge of Nursing Practice Act, The Joint Commission and other federal, state, and local regulatory requirements. Strong interpersonal communication skills.Duties: Manages the unit´s day to day clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement. Develops and implements action plans to improve staff development. Supervises a single unit (8 to 24 hours) of approximately 20 - 60+ employees. Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures. Utilization of services. Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level. Ensures coordinated plans of treatment, customer focused care and cost effective utilization of services. Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities. Works with health care providers outside of the unit, to achieve optimal patient care across the continuum. Researches, identifies, and implements best practice models of other units. Investigates and resolves patient/family member concerns regarding patient care. Supervises the daily unit operations, including human resources management, department and employee safety programs, and risk management.Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, KaiserPermanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP´s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer

Kaiser Permanente is looking for a Administrative Service Director

This position supports Kaiser Permanente´s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT: Patient Care ServicesSCHEDULE: Full-Time Regular, 40 hours per week, Day Shift. Monday through Friday: 8:00-4:00PM. Scheduled days and hours are dependent upon operational needs.Position Summary: Plans, organizes, directs, evaluates and coordinates administrative nursing services within a single medical center including but not limited to patient care staffing office and systems, nursing supervisors, quality liaisons, bed control, and lift team/transport. Collaborates with KFHP/H and the Medical Group staff in the development and execution of strategic plans, providing quality care, and managing cost-effective services which are aligned with federal, state, and local regulations. Accountable for the following areas dependent upon medical center beds and services offered:Administrative Services: Staffing Offices including systems, Nursing Supervisors, Bed Control, Nursing Quality including Quality Liaisons and Responsible Reporting. Key Relationships include Clinical and Administrative Director peers, Chiefs of Service, other department directors reporting to Assistant Administrators for clinical and operations, regional PCS, AMGAs, community peers.Education/License/Certification: BSN or BA in health care related field required and current California RN license required. Masters degree in Nursing, Health Care, Public Administration, or Business Administration preferred.Qualifications: Substantial nursing experience in patient care (usually 8 years). Progressive management experience required (usually 5 years). Demonstrated strong interpersonal communication skills. Demonstrated ability to lead and manage through influence and change. Demonstrated knowledge of federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Nurse Practice Act, The Joint Commission, and all applicable Medicare and Medi-Cal regulations. Must be able to work effectively in a Labor/Management Partnership environment. Demonstrated ability to achieve results in a union environment. Proven ability to deliver results for meeting organizational objectives. Proven ability to work effectively with Labor. Proven strong quantitative and IT systems skills. Previous experience and knowledge of nurse staffing and nursing workload IT systems.Preferred Qualifications: Interested in pursing magnet status, has published works, moved facility forward to service excellence, or National recognition.Duties: Collaborates with CNO and other medical center management in identifying and implementing innovative models and best practices with an emphasis on quality of care, service improvements and cost reduction. With TPMG partner and other Directors, directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, patient focused delivery of services and cost effective utilization of necessary services. Builds trust with the nursing team through visibility. Coordinates with TPMG to provide for the seamless transition of patients across the continuum of care. Establishes partnerships with facility leadership groups. In collaboration with medical staff and facility leadership ensures a superior care experience and a safe environment with patients and staff. Ensures policies, practices, and procedures comply with administrative, legal and regulatory requirements of the Health Plan contract and governmental and accrediting agencies.Maintains and updates administrative policies and procedures related to nursing. Oversees the development of department standards as identified by regulatory agencies including policies and procedures. Provides clinical and professional oversight for areas of accountability. Assures successful implementation of organizational strategies: Hospital Efficiency, Work Place Safety, Supply Cost Initiative including OR Back-log, Patient Satisfaction. Through the hiring, retention, and development of internal staff in areas of accountability, achieves staffing ratios and optimal patient outcomes with minimal dependence on premium pay (overtime and registry/traveler staff).Mentors nursing managers in development of leadership skills, fiscally accountable staffing/scheduling practices, professional development of staff, and outcomes based practice.Develops services that achieve a high level of customer satisfaction with emphasis on customer service, highest standards of quality and innovation. Maintains a state of continuous regulatory readiness. Enhances nursing practice and patient outcomes through the effective use of the GRASP committee. Plans, organizes, directs, evaluates, and coordinates the staffing office including effective use of position control, scheduling practice, time and attendance system (TIME), staffing system (ANSOS), and workload system (GRASP). Develops and manages a high-functioning staffing office team that effectively utilizes resources, systems, and policies and procedures. Ensures nursing supervisors provide professional and clinical oversight on off-shifts including mentoring of assistant nurse managers and staff. With Utilization Management, Support Services, ED, and other hospital departments, manages bed control by ensuring appropriate policies and procedures, effective communication channels, rapid response to EPRP for bed, and timely dispute resolution. Maintain bed control flow on a day-to-day basis.Works with facility Chief Financial Officer and Admitting Office to assure coordination of movement of patient through system and facilitate work with financial counselors. Includes accountability for Admissions, Discharge, and Transfers (ADT) system. Collaborates with Quality and Service on the development of nursing quality program. Manages Quality Liaison(s) and ensures successful implementation of responsible reporting program and other nursing quality programs. Manages and resolves human resource, labor relations, employee and department safety and risk management issues. Participates in developing the hospital´s plan for the recruitment and retention of nursing resources to ensure that a sufficient number of qualified staff members are available to meet the needs of the patients.Utilizes research data to implement clinical changes and the delivery of patient care and member services. Directs the budget and resource allocations for designated departments. Manages the financial performance and identifies and implements strategies to reduce costs and improve quality of care and services. Communicates effectively as hospital´s advocate to members of the community, continually seeking ways to improve and promote the public relations objective of the hospital and marketing services. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP´s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente.

This position supports Kaiser Permanente�s code of conduct and compliance by adhering to all lawsand regulations, accreditation and Licensure requirements, and internal policies and procedures.Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DEPARTMENT: Patient Care ServicesSCHEDULE: Full-time regular, 40 hours per week, Day shift, schedule dependant upon departmentalneeds.Position Summary: Plans, organizes, directs, evaluates and coordinates inpatient-nursing serviceswithin a service line. Collaborates with KFHP/H and the Medical Group staff in the development andexecution of strategic plans, providing quality care, and managing cost-effective services which arealigned with federal, state, and local regulations. Responsible for achieving the strategic visionfor nursing in their assigned areas of accountability. Responsible for the quality of nursing careand services to patients in their assigned areas of responsibility.Accountable for the following areas dependent upon medical center beds and services offered:Adult Services: Med Surg, Dialysis, Clinical Dietician, Critical Care, TCU, RT, ED if applicable.Maternal Child Health: Labor & Delivery, Pediatrics, PICU, NICU, Maternity, and Normal Newborns (maybe combined with Perioperative).Perioperative: OR, PACU, Central Sterile, Ambulatory Surgery Centers (may be combined with MCH).Maintains key Relationships with Clinical and Administrative Director peers, Chiefs of Service,other department directors reporting to Assistant Administrators for clinical and opertions,regional PCS, AMGAs, community peers.Education/License/Certification: BSN or BA in health care related field required and currentCalifornia RN license required. Masters degree in Nursing, Health Care, Public Administration, or Business Administration preferred.Qualifications: Substantial nursing experience in patient care (usually 8 years). Progressivemanagement experience required (usually 5 years). Demonstrated strong interpersonal communicationskills. Demonstrated ability to lead and manage through influence and change. Demonstrated knowledgeof federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Nurse PracticeAct, The Joint Commission, and all applicable Medicare and Medi-Cal regulations. Must be able towork in a Labor/Management Partnership environment. Demonstrated ability to achieve results in aunion environment.Proven ability to deliver results for meeting organizational objectives. Proven ability to workeffectively with Labor.Duties: Collaborates with AAPCS and other medical center management in identifying and implementinginnovative models and best practices with an emphasis on quality of care, service improvements andcost reduction. With TPMG partner, directs development and implementation of quality and utilizationstandards across the continuum of care to ensure coordinated plans of treatment, patient focuseddelivery of services and cost effective utilization of necessary services. Builds trust with thenursing team through visibility. Coordinates with TPMG to provide for the seamless transition ofpatients across the continuum of care. Establishes partnerships with facility leadership groups. Incollaboration with medical staff and facility leadership ensures a superior care experience and asafe environment with patients and staff. Ensures policies, practices, and procedures comply withadministrative, legal and regulatory requirements of the Health Plan contract and governmental andaccrediting agencies. Provides clinical and professional oversight for areas of accountability.Assures successful implementation of organizational strategies such as Hospital Efficiency, WorkPlace Safety, Supply Cost Initiative including OR Back-log, Patient satisfaction. Through thehiring, retention, and development of internal staff in areas of accountability, achieves staffingratios and optimal patient outcomes with minimal dependence on premium pay (overtime andregistry/traveler staff). Mentors nursing managers in development of leadership skills, fiscallyaccountable staffing/scheduling practices, professional development of staff, and outcomes basedpractice. Oversees the development of department standards as identified by regulatory agenciesincluding policies and procedures. Develops services that achieve a high level of customersatisfaction with emphasis on customer service, highest standards of quality and innovation.Maintains a state of continuous regulatory readiness. Manages and resolves human resource, laborrelations, employee and department safety and risk management issues.Enhances nursing practice and patient outcomes through the effective use of clinical practice andGRASP committees. Participates in developing the hospital�s plan for the recruitment and retentionof nursing resources to ensure that a sufficient number of qualified staff members are available tomeet the needs of the patients. Utilizes research data to implement clinical changes and thedelivery of patient care and member services. Directs the budget and resource allocations fordesignated departments. Manages the financial performance and identifies and implements strategiesto reduce costs and improve quality of care and services. Communicates effectively as hospital�sadvocate to members of the community, continually seeking ways to improve and promote the publicrelations objective of the hospital and marketing services.Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, KaiserPermanente reserves the right to reevaluate and change job descriptions, or to change such positionsfrom salaried to hourly pay status. Such changes are generally implemented only after notice isgiven to affected employees.Consistently supports compliance and the Principles of Responsibility (KP�s code of conduct) bymaintaining confidentiality, protecting the assets of the organization, acting with ethics andintegrity, reporting non-compliance, and adhering to applicable Federal and State laws andregulations, accreditation and licensure requirements, and KP policies and procedures.In addition to defined technical requirements, accountable for consistently demonstrating servicebehaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission aswell as specific departmental/organizational initiatives. Also accountable for consistentlydemonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior andculturally sensitive service to each other, to our members, and to purchasers, contracted providersand vendors.