Comcare Health Services is a Canadian company now operating in its fourth decade, with multiple offices from coast to coast. Comcare is the premiere choice for clients in search of health care solutions.
TITLE: CLIENT SERVICE SUPERVISOR LOCATION: CALGARY, ABSTATUS: FULL TIME (Supervisor duties + occasional 12 hour palliative shifts coverage required)DETAILS OF POSITION Reporting to the Branch Manager, the incumbent is accountable for: Providing guidance, coaching and development opportunities for client service coordinators and field employees (e.g. monthly in-services) Providing visits to clients to assist in and evaluate care being provided Participating in the implementation of care plans and monitoring changes in the treatment of the clients condition Providing information to the Case Manager (for Community Care Access Centres) regarding any changes in treatment, client condition, complaints, changes, not found visits, and ensure the direction from Case Managers is implemented Conducting employee performance appraisals as per company policy Participating in the recruitment and training of field staff Taking referrals regarding clients and provide information to clients regarding services, policies and procedures Seeks opportunities to expand private business On-call responsibilities Comcare Health Services requires all staff to work in compliance with the provisions of the Occupational Health and Safety Act. Management staff are accountable for the reporting, investigation, and appropriate follow-up of workplace related injuries/illnesses. QUALIFICATIONS RN, current certificate of competence is required Palliative care experience an assetPossesses a thorough understanding of Standards of Practice as established by the Alberta College of Nurses Possesses thorough knowledge of the criteria and policies of the contract with the Community Care Access Centres Excellent oral and written communication skills is preferred Proven ability to work effectively as part of our team is an asset Apply Soon!