This position supports Kaiser Permanente�s code of conduct and compliance by adhering to all lawsand regulations, accreditation and Licensure requirements, and internal policies and procedures.Kaiser Permanente is an equal opportunity/affirmative action employer.DEPARTMENT: Med/Surg/TeleSCHEDULE: Full-time Regular, Night Shift, 36-40 hours per weekScheduled days and hours vary with operational needs.POSITION SUMMARY: Manages activities of the unit(s), monitors quality, service and utilization standards. Supervisesthe day to day shift activities.EDUCATION/LICENSE/CERTIFICATION: BSN or BA in health care related field preferred. Graduate of accredited school of nursing. CurrentCalifornia RN license required. Current BLS certification required and ALCS certification stronglypreferred.QUALIFICATIONS:Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, andbudgeting. Knowledge of Nursing Practice Act, The Joint Commission and other federal, state, andlocal regulatory requirements. Strong interpersonal communication skills.DUTIES: Manages the units day to day clinical operations including practice standards, staffing, payroll,budgets, fiscal management, and quality improvement. Develops and implements action plans to improvestaff development. Supervises a single unit (8 to 24 hours) of approximately 20 - 60+ employees.Ensures the highest quality of care is provided and is in compliance with federal, state, and localregulatory requirements and established departmental policies and procedures. Utilization ofservices. Monitors the quality of service and utilization standards and assumes specificresponsibility for patient care at the unit level. Ensures coordinated plans of treatment, customerfocused care and cost effective utilization of services. Monitors the allocation and utilization ofpersonnel based on continual changes in patient population/needs and provides the best level ofpatient care while identifying savings opportunities. Works with health care providers outside ofthe unit, to achieve optimal patient care across the continuum. Researches, identifies, andimplements best practice models of other units. Investigates and resolves patient/family memberconcerns regarding patient care. Supervises the daily unit operations, including human resourcesmanagement, department and employee safety programs, and risk management.Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, KaiserPermanente reserves the right to reevaluate and change job descriptions, or to change such positionsfrom salaried to hourly pay status. Such changes are generally implemented only after notice isgiven to affected employees.Consistently supports compliance and the Principles of Responsibility (KP�s code of conduct) bymaintaining confidentiality, protecting the assets of the organization, acting with ethics andintegrity, reporting non-compliance, and adhering to applicable Federal and State laws andregulations, accreditation and licensure requirements, and KP policies and procedures.In addition to defined technical requirements, accountable for consistently demonstrating servicebehaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission aswell as specific departmental/organizational initiatives. Also accountable for consistentlydemonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior andculturally sensitive service to each other, to our members, and to purchasers, contracted providersand vendors.