Physician - Area Medical Director - Central CA
Concentra is looking for talented professionals who will embrace and personify the Company values of:*A Healing Focus*A Selfless Heart*A Tireless ResolveSuccessful candidates will be those who exemplify the welcoming, respectful & skillful behaviors that support our Company focus on excellence in health, wellness, customer service and a passion for lifestyle change.JOB SUMMARYThe Regional/Area Medical Director (RMD, RMD/AMD) working in coordination with the other members of the Regional/Area Leadership Team (RLT, ALT) and under direction Zone Vice President of Medical Operations shall deliver the highest quality healthcare in an efficient, affordable, caring manner.The Area Medical Director has oversight for a designated number of Concentra Medical Centers which may encompass a portion of a market, the entire market, or a combination of smaller markets. The Regional Medical Director position, while including all the responsibilities of an AMD, encompasses more centers and a larger geographic region.MAJOR DUTIES AND RESPONSIBILITIES:Patient Care- Assures personal compliance with licensing, certification and accrediting bodies.- Participates with other AMD/RMDs to provide consistent medical practice in an area/region/Zone.- Evaluates and treats center patients in accordance with Concentra´s medical model and standard of care.- Sets level of medical care and quality for patients and monitors care using available data and chart reviews.- Completes all medical record documentation prior to end of shift.- Calls client representatives following employee treatment for initial injury and/or at any significant change in status.- Calls patients to ensure their well-being as needed following center visits.- Implements policy and protocol defined by Regional Medical Director, Medical Advisory Council and Chief Medical Officer.- Meets with Medical VP about quality of care, policy, procedure and records issues and to implement best practice medical and process management protocols.- Recommends potential growth opportunities for new or existing services within the market.- Works with the RTD/ATD to develop and implement appropriate therapy treatments.Business / Financial Responsibilities- Focuses on the financial objectives of market/company.- Evaluates the capital equipment and staff needs of each area center of responsibility.- Participates in all centers of responsibility to bring new business to the centers.- Provides statistical analysis of each center´s performance.- Promotes clear lines of communication between Medical Operations and the other staff members in all centers of responsibility.- Assists in establishing budgetary goals for centers of responsibility.Management/Supervisory- Participates in setting staffing levels in region.- Conducts orientation for new medical staff members covering Concentra philosophy, medical protocols and process management.- Provides the CMDs with guidance in the supervision of the center medical staff; including Physicians, Physician Assistants, Nurse Practitioners, Medical Assistants and X-Ray Techs.- Meets with CMDs to review outcome data and other quality management metrics.- Meets with CMDs about practice patterns and Concentra philosophy.- Participates in continuing education programs for center clinicians and back office medical support staff.- Assists CMD in the training of medical staff as well as students who train in the center.- Conducts CMDs performance management to include performance evaluations and discipline activities.- Provides leadership necessary to retain Concentra´s reputation as the industry leader.- Provides 0versight of Concentra´s Worksite programs, including supervision of Worksite medical staff.- Conducts monthly medical staff meetings.- Serves as resource to sales staff for medical questions and customer protocol development.- Disseminates and interprets outcomes information for the clinicians, and uses that information to improve quality of care within the area/region that is consistent with national standards.- Works with sales, therapy and operations to ensure that processes and controls are in place to achieve optimal outcomes. Assists in interpreting outcomes information for specific customers.Scope measures:Provides budget input and meets with the Zone Leadership to review budget performance.Manages/Supervises:Directly: Center Medical Directors in Area.Indirectly: All Physicians, Physician Assistants, Nurse Practitioners, Registered Nurses, Licensed Practical Nurses, Medical Assistants, and X-Ray Techs.JOB-RELATED SKILLS/COMPETENCIES:- Strong service philosophy, mentality and a focus on achieving all aspects of defined service standards.- Agrees, supports, and commits to Concentra´s core practice standards and Policies and Procedures.- Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business and medical writing skills necessary to convey information to subordinates, supervisors, peers, and customers.- Demonstrate a high level of skill with interpersonal relationships and communications.- Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management.- Proven ability to effectively supervise other professionals.- Skilled in reviewing the clinical work of others according to professional standards and practice guidelines.- Ability to supervise, evaluate, coach, and develop staff.- Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.- Ability to put patients first and enjoys treating patients.- Superior patient/customer service and bed side manner skills.- Must be a team player in a multidisciplinary environment.- Demonstrates a value of all contributions to product and outcome.- Displays a professional, approachable and selfless demeanor (no arrogance) at all times both to external and internal clients.- Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction.- Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.- Working knowledge of medical office administration and procedures.- Basic computer skills, including e-mail.- Preferred experience with electronic medical record.- Excellent critical thinking, deductive reasoning and decision making skills.- Sense of urgency, accustomed to tight deadlines, fast paced environment and ability to quickly adapt to change and stressful situations.WORKING CONDITIONS:- Medical Center environment.- Fast paced environment.- Travel within area/region of responsibility.EDUCATION/CREDENTIALS:- Board Certified in Occupational Medicine, or other Primary Care specialty preferred. .- Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties.- Unrestricted DEA license for state of jurisdiction.- Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution.- ACLS Certified preferred.JOB RELATED EXPERIENCE:- Minimum 5 years directly applicable experience.- Preferred 3 years experience in managed care, physician management and occupational medicine consulting with employer groups.- Experience developing and leading medical quality improvement programs, preferably in a managed care setting.